Mgr CIL Operations

Manages the daily operation activities to ensure all Critical Inventory Logistics (CIL) and client established contract requirement objectives and expectations are met. Carries out the tactical and strategic task of the operations work force.

Essential Functions

• Leads a diverse work force of direct reports and carry out multiple objectives established by the CIL management team that meet internal and external objectives and requirements effectively and efficiently.
• Works closely with other branch departments to ensure customer satisfaction and efficient branch operation objectives are being met.
• Interprets operation reports and metrics used in assessing effectiveness and efficiencies of the business.
• Understands the design of the operational platform, evaluates root cause analysis, and develops corrective measures for operational continuity.
• Responsible for the safe and legal handling of regulated materials for all inbound and outbound shipments, including proper separation, palletizing, loading and storage.
• Responsible for managing employee relations, team building, training, and the performance review process.
• Perform other duties as assigned.

Minimum Education

High School/GED diploma required.

Minimum Experience

Eight (8) years progressive experience in supply chain operations leadership roles and/or warehouse management operations roles with direct personnel management experience.

Knowledge, Skills, and Abilities

Demonstrated experience and understanding of management warehouse operations transportation and handling within a warehouse operation.

Knowledgeable of industry-related issues in transportation, supply chain management and use of technology in logistics.

Knowledge of Critical Inventory Operating Systems and Processes. Ability to manage 10+ direct reports. Knowledgeable of 3PL work rules and HR procedures.

Detailed understanding of financial concepts (budget, forecasting and variance analysis) and associated tools.

Proven track record of successful financial management.

Ability to learn and understand operations processes supported through technology. Good interpersonal skills, verbal and written communication skills (including presentations to internal and external groups).

Preferred Qualifications: Previous Fulfillment / 3PL experience strongly preferred. Strongly prefer experience in healthcare critical parts fulfillment, Dangerous Goods fulfillment, and International shipping

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: Memphis Pay Range: $6,511.62/month - $8,627.89/month

Additional Details: This position will be domiciled in Memphis, Tennessee.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Equal Employment Opportunity is the Law
• EEO is the Law Supplement
• Pay Transparency Policy
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)