New

HR Benefits Consultant

North Carolina State University

$70,000

401(k), 403(b), retirement plan

United States, North Carolina, Raleigh

Apr 14, 2025

Posting Information

Posting Number	PG194004EP
Internal Recruitment	No
Working Title	HR Benefits Consultant
Anticipated Hiring Range	$70,000
Work Schedule	M-F 8-5 PM.
Job Location	Raleigh, NC
Department	Benefits, Employee Wellness and Work Life
About the Department	The Benefits, Employee Wellness, and Work-Life Programs Team at North Carolina State University administers statutory and voluntary benefit programs, as authorized by the General Assembly of North Carolina, the Office of State Human Resources, and the UNC System of Institutions for over 10,000 full-time and temporary employees. The UHR Benefits Team is responsible for managing the overall design, compliance, administration, communication, implementation, and maintenance of benefit and leave programs. In addition to health, welfare and retirement benefits, the UHR Benefits Team has the responsibility for directing many other support programs. This position serves the campus community and is based on NC State's campus. While hybrid and flexible work opportunities currently exist, all positions within our team maintain an in-person presence to support the needs of our employees and campus partners.
Essential Job Duties	The HR Benefits Consultant plays a critical role in providing high-level strategic guidance and direct support for benefits administration at NC State University. This position requires a high degree of accountability and expertise, serving as a trusted advisor and subject matter expert in benefits enrollment, qualified life events, retirement processing, the Affordable Care Act ( ACA), and various benefit programs such as Benefits Orientation, Phased Retirement, and other key initiatives. HR Benefits Consultants are highly visible campus partners, collaborating with colleges, divisions, and units to understand and address the unique needs of their employee populations. They provide consultation, education, and tailored solutions to enhance the employee benefits experience and drive engagement. In addition to technical expertise, this role requires strong problem-solving skills, adaptability, and the ability to navigate complex situations with professionalism. Key Responsibilities Administer benefits programs in accordance with university, state, and federal policies, including health and welfare plans, retirement programs, 401(k)/403(b)/457(b), and leave administration. Serve as a primary resource for employees navigating benefits enrollment, life events, and retirement, ensuring compliance and clear communication. Act as a strategic partner to campus colleges, divisions, and departments, proactively engaging with leadership and HR liaisons to address benefits-related needs. Maintain a high level of visibility, conducting outreach efforts and educational sessions to support employees across various units. Navigate sensitive situations with professionalism, ensuring employees receive timely and accurate information while feeling supported. Effectively manage workload and meet established deadlines while maintaining quality and attention to detail. Adapt to evolving policies and workplace demands, demonstrating strong critical thinking and problem-solving skills. Stay current on policies related to benefits, retirement, and leave programs, educating employees and HR partners on compliance requirements. Develop expertise in university, System Office, and State processes related to benefits and leave management. Participate in cross-training opportunities to expand knowledge in retirement, leave, and benefits administration, reinforcing a team-based approach to employee support. You Belong Here! At NC State, our goal is for all employees to reach their fullest potential at work. As you consider this opportunity, we encourage you to review our Employee Value Proposition ( https://news.hr.ncsu.edu/you-belong-here/) and learn more about what makes NC State the best place to learn and work for everyone.
Other Responsibilities	In addition to the responsibilities of this role, there may be occasional opportunities to take on additional duties. These additional responsibilities offer opportunities to build skills, explore new areas, and gain a deeper understanding of the department's operations.

Qualifications

Minimum Education and Experience	Bachelor's degree and two years of progressively responsible professional human resources management experience; or an equivalent combination of training and experience.
Other Required Qualifications	Benefits, leave, and/or pension administration work experience with progressive responsibilities in benefits (including defined contribution and defined benefits retirement plans) compliance. Strong computer skills required with a proficiency in Microsoft Office Suite and HRIS Systems (Peoplesoft a plus) including analysis, system and user testing, query, problem resolution and planning. Solid knowledge of the IRS code, DOL rules and, North Carolina State regulations as they apply to benefits, retirement, and leave programs. Demonstrated ability to work effectively within and across various departments on complex projects. Strong analytical, organizational and problem solving skills. Demonstrated experience communicating/supporting customers across multiple tiers of the organization effectively. Ability to multi-task and see projects through to the end. Basic ability to understand and interpret multiple plans documents, policies, procedures, legal requirements, and retirement plan concepts.
Preferred Qualifications	Consultative experience in Benefits Administration, Human Resources, Employee Relations or Leave Administration Experience with an automated HR information system Experience with case management tools (ex:ServiceNow) Experience in a large company/college setting (3000+ employees) Bi-lingual a plus PHR/SPHR, CEBS or CBP certification preferred
Required License(s) or Certification(s)	N/A
Valid NC Driver's License required	No
Commercial Driver's License required	No

Recruitment Dates and Special Instructions

Job Open Date	03/14/2025
Anticipated Close Date	Open Until Filled
Special Instructions to Applicants	Please include a resume, cover letter and contact information for three professional references.

Position Details

Position Number	00108980
Position Type	EPS/SAAO
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.0
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Non Mandatory - Emergency Event
Department ID	481001 - HR Benefits, Employee Wellness and Work Life
AA/EEO	NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.