Patient Access Team Lead

Job Description:

BHMG

Family Practice

Under general direction, the Patient Access Team Lead manages front desk duties using general clerical andcustomer service skills including, but not limited to, greeting and registering patients, collecting patient payments,ensuring patient flow, and scheduling appointments. The Patient Access Team Lead provides training (initial andongoing) to the front desk staff and is responsible for coordinating and maintaining coverage at the front desk.The Patient Access Team Lead tracks errors and reports these to the Practice Manager.

Minimum Education, Experience, Training and Licensures Required:

• High school or equivalent required.
• At least one year of Patient Access Coordinator or front office experience preferred.