Triage Nurse, Primary Care- South Shore

Brigham & Women's Physicians Organization
United States, Massachusetts, Pembroke
15 Corporate Park Drive (Show on map)
Mar 12, 2025
The Triage RN supports our healthcare teams primarily through phone triage but has some patient facing hands-on aspects as well. The Nurse will handle patient interactions via telephone, provide advice in accordance with clinical protocols, and coordinate proper disposition. Calls are related to patient concerns, appointments, pre and post procedures, urgent care, inpatient admissions, prescription refills ,and test results. This person will be an integral part of an extraordinary team. Education Associate's Degree Nursing required or Bachelor's Degree Nursing preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Registered Nurse [RN - State License] - Generic - HR Only required Experience Clinical nursing experience 0-1 year required Knowledge, Skills and Abilities - Familiarity with the principles and skills needed for practical nursing to provide patient care and treatment. - Knowledgeable of the care required by respective age groups for which care is being provided. - Ability to maintain confidentiality and secure sensitive information. - Knowledge of medical terminology. - Excellent verbal and communication skills. - Ability to accurately screen and triage acute patients. Brigham and Women's Physicians Organization, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.