CREDIT BALANCE SPECIALIST

Sentara
medical insurance, life insurance, paid time off, sick time, tuition assistance, tuition reimbursement, 401(k), 403(b)
United States, Virginia, Norfolk
6015 Poplar Hall Drive (Show on map)
Mar 08, 2025
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara Health is currently recruiting for aFull-Time day shift, Credit Balance Specialist in Hampton Roads, Virginia. This position is hybrid-remote, 1 day weekly in the office. Responsibilities : Accountable for daily operational tasks associated with revenue cycle accounts receivable. This position is accountable for follow-up and timely and effectively managing requests from insurance payers, secondary, and tertiary payers. Ability to accurately and efficiently research account discrepancies to determine proper action needed to resolve credits. Submit online secure message and/or 151 Adjustment Request Form and EOB/supporting documentation. Follow up on secure message and 151 form submitted. Must-have skills and qualifications: High School Grad or Equivalent Ideal candidate must have at least 2 years of Insurance Claims or Billing Experience. Knowledgeable of Anthem processes is ideal. Diploma/Certification in Medical Insurance Billing and Coding, in lieu of years of experience Must be detail oriented, knowledgeable of medical billing processes, efficient with electronic systems and processes, ability to read EOBs, understand COB guidelines, and able to work independently. Knowledgeable of Anthem processes is ideal. Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! keywords: accounts receivable, insurance claims, billing, coding, finance We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. The base pay rate for Full Time employment is: Benefits: Caring For Your Family and Your Career * Medical, Dental, Vision plans * Adoption, Fertility and Surrogacy Reimbursement up to $10,000 * Paid Time Off and Sick Leave * Paid Parental & Family Caregiver Leave * Emergency Backup Care * Long-Term, Short-Term Disability, and Critical Illness plans * Life Insurance * 401k/403B with Employer Match * Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education * Student Debt Pay Down - $10,000 * Reimbursement for certifications and free access to complete CEUs and professional development * Pet Insurance * Legal Resources Plan Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer* and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. . Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.