Sr Patient Services Specialist
 Texas Tech University Health Sciences Center | |
 United States, Texas, Lubbock | |
| 3601 4th Street (Show on map) | |
 Mar 08, 2025 | |
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Sr Patient Services Specialist Lubbock 40291BR Position Description This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Work is performed in usual clinic conditions and requires a high degree of direct contact with patients, staff, and insurance companies. Employees may have cash-handling responsibilities. Major/Essential Functions The Sr Patient Service Specialist position is responsible for collecting all patient demographic and insurance information, ensuring that the patient is up-to-date within the EHR system and eligibility and authorization have been received. This position will also handle phone triage, taking appropriate call messages, and sending them to the appropriate team member. This position can be patient-facing, so excellent customer service, compassion, and care should be the highest priority. Required Qualifications High school diploma or equivalent. Three (3) years of customer service, office, or related experience, with two (2) of those years in a healthcare or dental clinic setting preferred. Additional education may substitute for the experience requirement. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=885559 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. jeid-de36c3b01d12aa4e85bf64cffd82789a | |