Control Room Operator (Sheriff's Office)

POSTING TYPE: Open competitive
DEPARTMENT: Sheriff
HOURS: Full-time
HIRING RANGE: $50,194- $62,742/year (grade105)
SALARY RANGE: $50,194- $78,428/year
LOCATION: Hastings, LEC
UNION: T320JL
CLOSE DATE: 4:30 p.m. on 3/21/2025

* This position is being posted to fill current and future permanent vacancies. Please be sure to include ALL relevant work experience on your application form.

Job Summary-
Electronically control all access to, from, and inside the jail via computer terminal while guiding staff, law enforcement, professional visits and the public within the facility while maintaining jail safety and security according to facility policies and procedures. Promptly dispatch corrections staff to location of alarms and emergency situations. Provide radio communications and other means of communication to support the operations of the jail and contact other law enforcement agencies as required.

Who We Are
Dakota County is Minnesota's third largest county and home to more than 400,000 residents. Our motto is "Be More" and we strive every day to achieve excellent public service, with a focus on four values: Service, Integrity, People, and Innovation.

Dakota County aims to create an environment that is welcoming and inclusive of diverse people, backgrounds, and experiences. Our goal is to have a workforce that is reflective of the communities and individuals we serve. We promote an equitable and culturally aware work environment where everyone can be their authentic selves.

Candidates must pass ALL recruitment and pre-employment requirements listed below to become a Control Room Operator. Candidates who are unable to successfully pass the requirements below will be removed from further consideration.

1. Educational/Experience Qualifications: candidates must meet the minimum qualifications as listed on the posting and be able to produce appropriate documentation.
2. Interviews: Candidates will be asked to complete a series of interviews; this may include phone interviews, oral board interviews and/or interviews with the Sheriff and Chief Deputy.
3. Background Check: candidates must pass a thorough background investigation conducted by the Dakota County Sheriff's Office. Applicants must meet standards regarding acceptable driving and conviction records, law enforcement contacts, employment history, and honesty.

Minimum Qualifications

*High School Graduation/GED
AND
* Two years of full-time work experience. Convert any part-time experience to full years (i.e., 20 hours/ week for 2 years equals 1-year full time). Do not round up years of experience (i.e., 2 yrs. 9 mos. would equal 2 years).

OR

* A combination of POST education (i.e., completed coursework with an unfinished degree) AND full-time work experience to total two years.

*Pursuant to Dakota County Policy, this position is designated as Safety Sensitive. "Safety-sensitive position" means a position, including any supervisory or management position, in which impairment caused by drug, alcohol, or cannabis use would threaten the health and safety of any person as defined in Minnesota Statutes Section 181.950, subdivision 13.

These examples do not include all possible tasks in this work and do not limit the assignment of related tasks in any position of this classification. Regular attendance according to the position's management approved work schedule is required for all positions.

• Represent the Sheriff's Office in a positive, professional manner.
• Build and maintains positive working relationships.
• Maintain standards of dress in accordance with policy and procedure.
• Understand and complies with policy and procedure to include Sheriff's Office memorandums, directives, and notices.
• Maintain officer safety and situational awareness.
• Provide credible and truthful reporting and testimony as needed.
• Monitor security precautions and control the movement of inmates & staff within the secure area of the Dakota county jail via monitors and control panel access or keys control.
• Electronically control all doors within the jail.
• Monitor, detect, and facilitate a response to requests/needs for emergency assistance.
• Monitor weather conditions and provide weather updates to the jail sergeant.
• Maintain building security log for after-hours personnel.
• Report non-compliance of safety or security related policies to Jail Sergeant.
• Maintain continuous monitoring of several alarm systems.
• Log all inmate departures and arrivals from work release and STS programs.
• Conduct radio checks prior to the start of each new shift.
• Receive calls from the public and other law enforcement agencies during and after business hours.
• Maintain all fax, radio, telephone, television, computers, and equipment in Master Control and arrange for repairs as needed.
• Monitor video visiting system.

• Ability to see, hear and remember facts and circumstances to write an accurate report of the facts.
• Ability to communicate effectively both orally and in writing.
• Ability to deal with inmates, coworkers, and the public in a fair and respectful manner.
• Ability to solve varied and diverse problems that require deductive reasoning skills.
• Ability to work independently with little supervision, self- motivated.
• Considerable ability to work effectively while under stressful situations.
• Knowledge of State, County, and Federal regulations.
• Knowledge of Dakota County computer program. Monitor all inmate and jail staff activity via CCTV.

• Comprehensive and affordable medical, dental, vision, and other benefits
• Excellent work-life balance
• Generous paid time off (accrual rate starts at four weeks per year)
• Eleven paid holidays and one floating holiday each year
• Pension with a generous employer contribution

• You submit an online application that includes supplemental questions
• We assign you a score based on your qualifications
• Top scoring candidates are referred to the hiring manager for interview consideration
• We conduct background and reference checks before hiring