ServiceNow Business Development Manager/Sales Executive

Milestone Technologies is seeking an experienced and successful Strategic ServiceNow Sales Executive to join our growing enterprise solutions team. In this role, you will lead the execution of account strategy and sales pursuits, driving growth for Milestone's comprehensive ServiceNow services

Responsibilities

• Execute account strategy and sales pursuits for Milestone's ServiceNow Services.
• Collaborate with the extended Milestone team, including Service Delivery, Finance, Talent Acquisition, and Executive Management, to drive Milestone's solutions in the marketplace.
• Serve as a trusted advisor and partner to prospective and existing ServiceNow clients, focusing on penetrating greenfield/new logo accounts.
• Build and manage your own pipeline, driving opportunities to close and meeting/exceeding sales expectations.
• Represent Milestone as the face of the company, showcasing excellence and innovative spirit.
• Understand Milestone services and capabilities, representing them clearly, accurately, and confidently to business leaders at various levels, including C-Suite, and across multiple functional groups.
• Develop strategies with key stakeholders to address ongoing business, financial, and technical/IT support needs.
• Govern all aspects of the sales process, demonstrating acumen in cross-functional areas such as IT Operations, Finance, and Contract Law.

Required Skills

• ServiceNow Sales Expertise: Ability to conduct insightful conversations with client executives, elevating discussions to a higher problem/solution/outcomes-centric consultation.
  
  Relationship Building: Skilled at developing strong relationships with clients, identifying key influencers, building client sponsorship, and acquiring key information related to client budget, buying process, competitors, motivating factors, and decision criteria.
• Complex Services Sales: Ability to sell complex services across service lines, geographies, and delivery methodologies.
• Sales Process Management: Experience managing all aspects of the sales process, with a demonstrable track record of closing/winning enterprise deals.
• Organization: Well-organized, able to keep multiple opportunities moving forward simultaneously, and committed to following internal sales processes.
• Sales Tools: Skilled in the use of common sales tools, including CRMs, research, and prospecting tools.
• Comprehensive Planning: Ability to formulate comprehensive plans, including account mapping, addressable market analyses, etc.
• Minimum 3 years of successful sales performance, with a minimum of half of that experience in managed services.
• Demonstrated track record of selling managed services to mid-market/large accounts with cumulative TCV.
• Strong experience using applications relevant to the role.
• Understanding of IT services, including service delivery structures, staffing (domestic and international), KPIs/SLAs, ITIL, reporting, and analytics.
• Strong professional network.
• Effective communication skills, both verbal and written, and excellent interpersonal skills.
• Demonstrated capability to work effectively with cross-functional teams.