Inside Sales Rep - Remote - KANSAS CITY, MO
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![]() United States, Missouri, Kansas City | |
![]() 10800 North Congress Avenue (Show on map) | |
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Job Responsibilities:
* Establishes customer contact by initiating follow up outbound calls and receiving inbound return calls * Promotes CPAP product and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary * Resolves customer concerns by providing appropriate information regarding products and services * Records customer information and maintains database by obtaining, entering, and verifying required data * Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards * Facilitates sales process by communicating/sharing information with appropriate internal and external contacts * Completes and ensures accurate validation of insurance benefits * Provides customer follow-up as required * Contributes to departmental objectives by accomplishing required contact and sales results, and ability to track and report progress of sales results |