Sr. Credentialing Specialist

Johns Hopkins University
United States, Maryland, Baltimore
Mar 05, 2025
We are seeking a Sr. Credentialing Specialist who will support the School of Medicine (SOM) faculty appointment/reappointment/promotion process. Working under the guidance of the Sr. Faculty Records Administrator, position maintains accurate records, disseminates policy, and supports departmental coordinators to ensure that faculty receive exceptional service. Position requires detailed knowledge of faculty policies delineated in the Policy and Guidelines Publications for full time (Gold Book) and part time (Blue Book) faculty, including reappointment review process, appointment and promotion procedures, and tenure policies. Support of the Reappointment Review Process (RRC) and the faculty/fellows in Advanced Specialty Training Programs (ASTPs) fall under the purview of this position. Administrative functions include invoice processing, supply ordering and calendar scheduling. Position requires ability to work independently, using sound judgement based on established policies and procedures. Specific Duties & Responsibility Faculty Appointments Use Interfolio SaaS to review and process faculty appointment requests. Add and maintain SOM Information System (SOMIS) records for persons holding appointments in the SOM. Process requires review of submitted appointment paperwork- including a biographical form, letter of recommendation, degree verification and CV- for accuracy and consistency with faculty appointment policies. Advisory Board Support Coordinate with Office of the Dean to prepare and submit agenda for assistant professor appointment requests for Advisory Board Agenda Committee (ACM) approval. Update ACM-approved list for submission to the full Advisory Board for the Medical Faculty (ABMF). Updates SOMIS with ABMF approvals. Distribute list of all ABMF approvals to various university offices. Reappointment Review Committees (RRC) Serve as office lead for Reappointment Review Committees (RRC). Train departmental staff on RRC policies (Gold Book) and requirements for reappointment submissions. Advise RRC Committees and departments on RRC policies and procedures. Review RRC submissions for accuracy and policy adherence. Coordinate review process with the RRC Chairs, which includes preparing the agenda, posting the agenda and supporting paperwork to the RRC SharePoint Site, and processing committee recommendations. Prepare list of recommendations for ABMF approval and report results to reviewed faculty, department directors, and the Vice Dean for Faculty. Proof data entry of RRC actions. Maintain RRC files which includes scanning and purging files for faculty who have resigned. Advanced Specialty Training Program (ASTP) Serve as office lead for Advanced Specialty Training Program (ASTP) appointments and certificate process. Collaborate with GMEC committee regarding program approvals and changes. Review ASTP appointment paperwork for accuracy and completeness and maintain ASTP records in SOMIS. Distribute reappointment requests and certificate evaluations to departments. Create training certificates for ASTP trainees. Appointment Letters (DocuSign) Track return of faculty contracts through DocuSign, investigating and updating letters returned and periodically resending appointment letters to faculty who have not returned their signed contract. Keep DocuSign site current by deleting invalid letters for terminated faculty and resolving issues with rejected letters. Resolve email issues. Monitor responses to appointment letter questions. Other Responsibilities Primary person to answer phones and office emails. Reviews all information for international visiting scientists, which includes documentation of salary support. Interpret University and School of Medicine policies. Communicate policies to department directors, preceptors, hospital administrative staff, departmental credentialing coordinators, and faculty. Assists users of SOMIS, MedTrackPro, and Interfolio with training, questions and trouble shooting. Responsible for monthly distribution of a variety of reports to offices and organizations that support SOM faculty. Maintains accuracy of SOMIS by reviewing monthly integrity reports. Contact person for JH physician online directory on matters related to OFI records. Updates procedure manual and assist with training sessions, as necessary. Provides training and guidance for departmental staff who support the faculty appointments. Organize and maintain CVs for faculty. Contact person for matters concerning FAMOUS (AAMC database). Completes faculty and ASTP certification letters, researching areas that need further explanation. Completes ASTP loan deferments, while ensuring that policies are followed. Administrative functions include calendar scheduling, ordering office supplies, and paying bills. Scanning/indexing documents into OnBase before archival. Cataloging items to send to Archives for permanent storage. Develop recommendations for changes in established policies related to position functions. Special projects, as assigned. Minimum Qualifications High School Diploma or graduation equivalent. Six years experience, with understanding of the credentialing process. Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula. Preferred Qualifications Bachelor's Degree preferred. Classified Title: Sr. Credentialing Coordinator Job Posting Title (Working Title):Sr. Credentialing Specialist Role/Level/Range: ACRP/03/MC Starting Salary Range: $48,000 - $84,100 Annually ($60,000 targeted; Commensurate w/exp.) Employee group: Full Time Schedule: Monday - Friday 8:30 AM - 5:00 PM FLSA Status:Exempt Location:Hybrid/School of Medicine Campus Department name: SOM Admin V Dean Fac General Admin Personnel area: School of Medicine Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/. Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEOis the Law https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/. Vaccine Requirements Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine.The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/. The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.