Assistant Director of Student Success and Coordinator of the Ryan Navigators Program

Are you passionate about student success and data-informed support services? We are seeking a dedicated Assistant Director for Student Success & Coordinator of the Ryan Navigators Program to oversee the day-to-day operations of this impactful initiative. In this role, you will provide comprehensive support to Ryan Family Scholars, track their progress through data-informed strategies, and connect them with vital campus resources. Collaborating with colleagues across the university, you will lead a four-year educational model that incorporates individualized communication and culturally responsive interventions. As a key member of the TC Student Success Team, you will also serve as an advocate, mentor, and guide-helping students thrive academically and personally. If you are ready to make a meaningful difference in students' lives, we encourage you to apply! The salary for this position begins at: $50,000.

At Ball State University, inclusiveness is one of the enduring values and informs all of our work. We define 'inclusiveness' as a commitment 'to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.' As such, this value incorporates a commitment to inclusive excellence and freedom of expression.

Ball State University offers an excellent benefits package for eligible positions. Click here to explore options.

Curious about benefits calculations? Please visit the following link to explore: https://www.bsu.edu/about/administrativeoffices/humanresources/jobs

Under the direction of the TC Director of Student Success, the Assistant Director for Student Success and Coordinator for the Ryan Navigators Program oversees the program's day-to-day operations which provide wrap-around services for Ryan Family Scholars, leads data-informed efforts to track scholars' progress, helps scholars navigate campus-wide services, and assesses program effectiveness. The Assistant Director collaborates with key colleagues across the campus to deliver a four-year programming and educational model that includes individualized communication and culturally responsive interventions. The Assistant Director is part of the TC Student Success Team, whose members are advocates, mentors, and guides for students in Teachers College.

Bachelor's Degree in Education or a relevant field from an accredited institution.

Three years of experience developing student success and retention initiatives for diverse students in a secondary and/or higher education setting, including individualized, tiered interventions; experience with planning and/or facilitating student-oriented academic and social networking events; experience using student data to inform individualized and programmatic decisions, including the ability to use various techniques and methods of assessment, data gathering, and analysis.

Excellent oral, written, and interpersonal communication skills, including with people from diverse backgrounds; ability to prioritize and manage multiple simultaneous projects with attention to detail and adherence to deadlines; outstanding social media skills; demonstrated ability to form collaborative relationships with campus and community student services.

Master's degree in education or relevant field from an accredited institution; completion of classes or trainings regarding data-informed decision-making for student success.

Experience developing student success and retention initiatives for underrepresented or historically marginalized student groups.

Requires successful completion of a background check and education verification.

Graduate assistant

Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.

Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 20,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 270+ undergraduate and graduate programs. Many of our master's, doctoral, certificate, and specialist degrees rank among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.

The salary for this position begins at: $50,000

Develop relationships with incoming students and foster a sense of belonging and community. Provide holistic, frequent, and individualized support for students' academic, career, and personal pursuits. Coordinate and deliver direct student services for the Ryan Scholars, prioritizing proactive interventions, and regular data-informed meetings about scholars' progress.

Develop relationships with key offices to foster connections between students and the range of student services across campus. Develop a comprehensive database of existing services in conjunction with existing university resources and serve as an advocate and facilitator for student access to and use of these resources.

Communicate and collaborate effectively with key offices to develop academic and career workshops, social networking, and community-building events. Create structures to best support student integration into already existing relevant workshops and social activities by prioritizing connections with offices beyond the Ryan Navigators Suite. Develop a calendar of events that incorporates campus community and like programs to contribute to the growth and development of program participants.

Serve as an advocate and guide to develop solutions and seek interventions that assist students in overcoming barriers. Develop a data-informed multi-tiered system of support to scaffold and facilitate student access to and use of services. Provide services in conjunction with navigators as needed.

Maintain records, streamline record keeping processes, and provide documentation and reports related to program objectives, student participation, and progress. Manage and participate in scholar application and selection process and provide data regarding number of applicants and recipients; develop program reports.

Maintain knowledge of new research and scholarship about student retention and success, academic advising, tutoring and learning assistance, and developmental education in higher education.

Collaborate with the Director of Diverse Recruitment Initiatives to develop,
organize, publicize, and share resources about the program.

Support college-wide student success initiatives as needed.

Perform other related duties as assigned.

In support of your application for this position, please prepare and submit a cover letter that describes how your qualifications and experience align with the elements of the position description (or leadership profile). In your cover letter, please select one of our enduring values and describe how you have demonstrated a commitment to that value in your professional endeavors.