Payment Services Specialist II - ACH

Tasks for this role will include but are not limited to:

• Manage ACH Exceptions; account closed, unable to locate, charge-off's, etc.
• Process Stop Payments in a timely and accurate manner
• Process ACH Unauthorized in a timely and accurate manner
• Processing ACH Return File in a timely manner
• ACH Origination Processing
• Business ACH Origination Processing through Candescent
• Balancing ACH Files and Researching ACH GL's for outages
• ACH Troubleshooting
• Familiar with Nacha Risk Management Portal a plus
• Familiar with EPCOR a plus
• Understanding Nacha ACH Rules to be sure we stay in compliance

In this role, you will be responsible for performing a variety of daily tasks, which may include Mobile and ATM Deposit Review, Deposit Fraud Prevention, Fraud Review on P2P, Bill Pay, and External Transfers, Outgoing and Incoming Wires, Sharedraft Exception Processing, Garnishments, Tax Levies, Child Support Levies, Returned Mail, Research, Check Adjustments, Incoming Returned Check Processing, ACH Processing for Consumer and Business accounts, and Shared Branching Adjustments. To meet the criteria for a Level 2 position, you must have mastered at least 3 of these 5 key desks.

Qualifications:

• Familiar with ACH Deceased Rules and processing those returns
• Understand ACH file Processing Times
• Understanding DNA ACH Reports would be a plus
• Understanding The Federal Reserve ACH Platform
• Familiar with Reg E vs Nacha rules for ACH Returns
• Familiar with Nacha Risk Management Portal a plus
• Familiar with EPCOR a plus
• Understanding Nacha ACH Rules to be sure we stay in compliance
• High level of professionalism.
• Interpersonal/service-oriented skills and aptitude.
• Ability to learn and apply new information or skills.
• Ability to build professional relationships with coworkers and members.
• High integrity and outstanding work ethic; ability to maintain confidentiality is a requirement.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Excellent written and oral communication skills as well as the ability to read and understand policies and procedures. Strong attention to detail.
• Strong computer skills: ability to work efficiently within multiple systems at the same time which include internal/external applications and Microsoft Office Suite.
• Proactive; desire to identify opportunities rather than react to problems.
• Ability to respond in a fast-paced, fluid environment while maintaining a service-oriented mindset and excellent organizational skills.
• Ability to read and interpret documents such as accounting data, policy and procedures, regulations, and training documents.
• Strong sense of initiative; self-motivated.