New

Technical Program Manager, Quote to Cash

Figma
parental leave, remote work
United States, New York, New York
33 West 23rd Street (Show on map)
Mar 01, 2025
Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products - from start to finish. Whether it's consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone-comemake with us! Figma is growing, and so is the complexity of our revenue operations! We're looking for a Senior Technical Program Manager to lead critical initiatives across our billing infrastructure, revenue systems, and automation efforts. This role is key to ensuring seamless integration between Business Systems, Finance, Sales, Customer Success, and Engineering teams while optimizing and automating our Quote to Cash (QTC) processes. What you'll do at Figma: Lead end-to-end execution of QTC initiatives, aligning business goals with technical solutions and operational efficiency. Partner with Business Systems, Finance, Sales Ops, IT, and Engineering to streamline and automate QTC workflows. Oversee the implementation and optimization of billing platforms, Salesforce integrations, and revenue systems (NetSuite, Stripe). Define and track key performance indicators (KPIs) to measure process effectiveness and identify areas for improvement. Manage technical and business dependencies, risks, and stakeholder expectations while ensuring smooth project delivery. Drive cross-functional alignment, fostering collaboration and accountability among teams. We'd love to hear from you if you have: 8+ years of experience in Technical Program Management with a focus on Quote to Cash, Business Systems, or Revenue Operations. Strong expertise in billing platforms, Salesforce, NetSuite, and financial systems. Proven track record of leading large-scale programs in a fast-paced, high-growth environment. Ability to translate business needs into scalable technical solutions. Experience managing complex dependencies, risks, and stakeholder expectations. Strong communication and cross-functional leadership skills. While not required, it's an added plus if you also have: Prior experience with revenue forecasting and analytics Experience with Jira or Asana At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure If based in Figma's San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles. Figma's compensation and benefits are subject to change and may be modified in the future. You may view our Pay Transparency Policy by clicking on the corresponding link. Annual Base Salary Range (SF/NY Hub): $136,000 — $238,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma's Privacy Policy.