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Job Summary
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At The City of Frederick, we value diversity and the respect, engagement and productivity in an inclusive environment produces. We seek to consistently improve internal and external customer satisfaction, innovate and expand capability of services, and be a government that practices equality, equity, and fairness. We invite you to bring your skills, abilities, and knowledge to The City of Frederick and be a valued addition to a workforce that we know is our greatest asset. Frederick is a progressive, richly diverse, and authentically charming city. Recognized as one of the best places to live in Maryland, Frederick is surrounded by mountain views and centrally located about 45 miles north of Washington D.C. and 45 miles west of Baltimore, MD.
JOB SUMMARY:
The Outdoor Pool Cashier is the first line of contact for customers entering the Edward P. Thomas, Jr. and William R. Diggs Memorial Outdoor Swimming Pools. Position shall provide for the overall "non-lifeguard and pool operator duties" of the swimming pool facility to include: daily admission and concession sales, customer service, cleanliness, and liaison to the pool management company staff.
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Essential Duties and Responsibilities
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- Reports to immediate supervisor, the Recreation Supervisor.
- Responsible for working all assigned shifts, including evenings, weekends, and holidays, and recording all hours worked on a bi-weekly timesheet.
- Maintains designated area, ensuring cleanliness of facility entrance and front desk workspace.
- Responsible for monitoring the facility entrance and front desk work area, ensuring patrons are entering and exiting the facility in an orderly fashion, and that a professional atmosphere is upheld.
- Provides a high level of customer service to patrons, responding to pool related program questions, in-person and via the telephone.
- Responsible for processing all daily admission sales, pool pass entry, punch card entry and special camp/group entry through an electronic registration system (RecTrac). Subsequently responsible for the collection of all revenue resulting from daily admission sales, ensuring that number of daily admission sales and revenue collected correlate.
- Works with the Recreation Supervisor to ensure concession products are available for sale and reports any products that require restocking.
- Responsible for the sale and revenue collection of concession products, ensuring that products sold and revenue collected correlate.
- Maintains good personal hygiene, including regular washing of hands.
- Communicates with the Pool Management Company staff on a regular basis and relays any necessary information to the Recreation Supervisor concerning facility operations.
- Maintains open communications with City pool staff, pool patrons, pool management staff (particularly the pool manager) and the Recreation Supervisor.
- Notifies Recreation Supervisor of all incidents and completes necessary documentation.
- Performs other duties as assigned.
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Required Qualifications
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
REQUIRED EDUCATION AND/OR EXPERIENCE:
- 18 years of age or older.
REQUIRED SKILLS (Communication/Language; Mathematical; Computer; etc.):
- Communication
- Organizational
- Supervisory
- Math
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Other Desirables
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PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by the incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision. Employee must be able to work demanding hours in season. WORK ENVIRONMENT/CONDITION:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is constantly exposed to outside weather conditions, to include temperatures as high as 110 degrees.
Equal Opportunity Employer
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City of Frederick
$15.00 - $17.00 Hourly
Feb 28, 2025 