New

Director/Sr. Director, Product Marketing Operations

Thomson Reuters
life insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, Michigan, Ann Arbor
6300 Interfirst Drive (Show on map)
Feb 28, 2025
The Product Marketing Strategy and Operations team is responsible for organizational effectiveness and transformational programs. We help create the processes and conditions for high performance across the team. We partner closely with product marketing leadership to drive strategy, operations and planning across the product marketing organization. And we lead programs that make things noticeably better for internal and external users. We are hiring for a Director/Sr. Director, Product Marketing Operations who will partner closely with the Head of Product Marketing and the PMM leadership team to improve operational efficiency, facilitating the development of product marketing strategy and ensuring the alignment of business objectives and practices across segments. This will range from helping us drive our planning process, to introducing playbooks to improve product launch efficacy, to creating systems and programs that make the PMM team partner more effectively with partner teams across Marketing, Sales, Commercial Excellence, and Product. About the Role In this role as Director/Sr. Director, Product Marketing Operations, you will be: Passionate about building the processes and operations that support a world-class organization A leader with a keen eye for repeatable, agile structure Adaptable to the styles and needs of different stakeholders while maintaining a high bar for what good looks like Curious about new technologies and new ways of working, capable of guiding and up-skilling a team Responsibilities Partner with PMM leadership for the efficient running of the PMM organization. Create processes and conditions that enable the PMM teams to do their best work, efficiently. Lead change management and team up-skilling initiatives to help improve and standardize the way the PMM team works Partner with the Head of PMM and PMM leadership team to develop and deploy an investment framework to guide resource allocation decisions. Use the framework in planning cycles and whenever we make key investment decisions. Lead strategic, high-impact projects in support of our PMM strategy (e.g., building processes, governance, tools, and mechanisms for product launches) Independently define programs to address specific problems. This includes scoping, setting goals, establishing processes, and identifying technology solutions and dependencies. Prepare summaries of organizational performance and progress for weekly, monthly, and quarterly business reviews, monthly newsletters, and all hands meetings. Write clear and concise internal documents, slides, emails, and Teams messages to summarize plans, priorities, results, celebrate wins, and more. Drive alignment, inform, and lead change with effective communication. Manage product marketing strategy and processes for high visibility annual projects, such as the annual sales meeting, annual customer conference, and product investment decisions Bring rapid clarity to ambiguous situations, resolve them effectively, communicate decisions efficiently, and enable teams to move towards implementing solutions. Bring your experience and contextual knowledge to bear on the problems that teams need to solve. About You You're a fit for the role of Director/Sr. Director, Product Marketing Operations if your background includes: 8+ years of marketing experience, ideally in marketing operations, program management, business operations, or strategy and operations, ideally within a SaaS organization 3+ years managing high-performing marketing or programs teams Effective communicating at all levels of an organization from executives to project teams across all functions Excellent written and verbal communication skills, with the ability to establish strong relationships with stakeholders and build trust with senior leaders Thrive in solving ambiguous problems and see opportunities where others see chaos A deep passion for understanding user needs and wants, process evaluation, and leading through change #LI-JK3 What's in it For You? Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, you'll be prepared to grow, lead, and thrive in an AI-enabled future. This includes: Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Flexibility & Work-Life Balance:Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance. Career Development and Growth:By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint. Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $156,450 - $290,550. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $135,800 - $252,200. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings click here to know more. More information about Thomson Reuters can be found on https://thomsonreuters.com.