Sr. Enterprise Business Continuity Manager | 2 Positions Available

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Responsibilities:

• Manage and govern the program to develop, document, and maintain comprehensive business continuity plans across all units to ensure organizational resilience. Supporting business partners to develop, document, and maintain comprehensive business continuity plans across all business units to ensure organizational resilience. Conduct business impact analyses (BIAs) to evaluate critical processes, dependencies, and recovery strategies. Establish, refine, and carry out business continuity policies, procedures, and frameworks that align with industry standards and regulatory requirements. Provide the tools and resources for business continuity exercises and testing to validate recovery plans and identify areas for improvement. Provide training and awareness programs to business units on business continuity standard processes and responsibilities. Deliver value in the planning process such that the plans advise response, recovery, and restoration activities when there is a disruption to the business.
• Collaborate with cross-functional teams to align business continuity initiatives with broader operational resiliency efforts. Partner with IT, Risk Management, Compliance, and other key stakeholders to ensure alignment of continuity efforts with cybersecurity, disaster recovery, and crisis management initiatives.
• Identify, assess, and address business continuity risks, ensuring mitigation strategies are effectively implemented.
• Serve as a subject matter authority and trusted advisor on business continuity and resiliency planning, influencing leadership and driving enterprise-wide engagement. Monitor industry trends, regulatory changes, and emerging risks to enhance business continuity strategies.
• Also responsible for other Duties/Projects as assigned by business management as needed.

Education:

• High School Diploma/GED (Required)
• Bachelor's Degree - Business, Risk Management, Emergency Management, or a related field (Preferred)

Work Experience:

• 7-10 years Experience dealing with business operations (i.e. sales, care, supply chain, emergency management, etc.). (Required)
• 5 Plus years experience in business continuity, risk management or operation resilience (Strongly Preferred)
• Call center experience a plus (Preferred)

Knowledge, Skills and Abilities:

• Business Continuity Knowledge - Solid understanding of business continuity frameworks, standard processes, and regulatory compliance requirements. (Required)
• Business Continuity Practice - Experience in conducting risk assessments, BIAs, and leading continuity exercises. (Required)
• Analytical Skills - Ability to analyze sophisticated business processes and interdependencies to develop effective continuity plans. (Required)
• Project Management - Strong project management abilities with attention to detail and a proactive mentality. (Required)
• Communication & Influence - Excellent communication, teamwork, and stakeholder leadership skills. (Required)
• Organization (Required)
• Emergency Management (Required)
• Microsoft Office (Required)

Licenses and Certifications:

• Certified Business Continuity Professional (CBCP) Disaster Recovery Institute (Preferred)

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.