PT Financial Aid Specialist

PT Financial Aid Specialist

MAJOR REPONSIBILITIES:

Essential Job Functions

• Meet with students to advise them about financial aid policies, procedures and processes while providing quality customer services.
• Review financial aid applications and accompanying documentation to ensure accuracy, and completeness.
• Assist students and parents/family with completing financial aid and scholarship applications.
• Provides full range of support to students and the general public by responding to inquiries via phone, email, chat and/or text.
• Interact with students, high school personnel, and the general public to promote the financial aid programs and scholarships
• Collaborate with other college departments to provide services to students.
• Actively promote the financial aid by participating in recruitment activities
• Other duties assigned.

REQUIRED/MINIMUM QUALIFICATIONS:

Knowledge, Skills and Abilities:

• Ability to write and speak clearly.
• Detail oriented.
• Capable of working independently with minimum supervision.
• Familiarity with Individual Tax Returns.
• Experienced with Microsoft Office Suite.
• Available to work overtime, possibly weekends, if needed.

Education and Experience:

Required Education and Experience:

Associate Degree and 2 years office/customer services related experience or high school diploma/equivalent and 5 years of office/customer services related experience.

Preferred Education:

Associate Degree or higher.

Preferred Experience:

One or more years of financial aid experience Proven working knowledge of IRS tax code Banner software experience.

Remote Work Opportunities:

This position has opportunity for limited remote work arrangements with appropriate approvals and in accordance with the policies, procedures, and needs of the College.

Work Environment:

Office Environment.

Physical Activity:

Duties require sitting for long periods of times.

Duties performed causes light fatigue of eyes and fingers.

Travel.

Salary Grade: CLERI

Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule

Requisition Number: req5649

Posting Close Date: 2/28/2025