Bilingual Customer Service Representative

Are you passionate about making a difference in your community? Join Advantage Resourcing and our partner company as a Bilingual Customer Service Representative in Gainesville, GA. In this role, you'll be an integral part of a team focused on improving public health and supporting vital programs such as disease prevention, health promotion, and disaster response. You'll work closely with health departments and public health districts, directly impacting the well-being of your community.

Pay: $15 per hour

Shift:

• Monday: 8:00 AM - 5:00 PM
• Tuesday: 8:00 AM - 7:00 PM
• Wednesday & Thursday: 8:00 AM - 5:00 PM
• Friday: 8:00 AM - 12:00 PM

Responsibilities:

• Provide exceptional customer service to both internal and external clients by answering inquiries, offering information, and delivering services to meet customer needs.
• Assist with appointment scheduling, WIC voucher printing, and managing caseloads, inventory, and office supplies.
• Address complex customer service issues by researching policies, procedures, and regulations to find solutions.
• Interpret when needed and communicate clearly in both English and Spanish to ensure accurate information delivery.

Qualifications:

• High school diploma or GED, with at least 90 college credit hours from an accredited institution.
• Minimum 6 months of experience in a customer service role.
• Fluency in both English and Spanish (written and verbal).
• Strong work ethic, reliability, and a willingness to learn.

We appreciate the hard work you put in, and to show our gratitude, we offer weekly pay via direct deposit or pay card, employee discounts, referral bonuses, and a comprehensive benefits package that includes medical, dental, vision, and 401K options for you and your family. You'll also have access to a dedicated local team committed to your success and ready to support you every step of the way.

Ready to make a difference? Click 'Apply Now' to take the next step in your career. We look forward to connecting with you soon!

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Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.