Manager, Operations - Lakeland, FL

Sunbelt Supply is a global provider of flow control solutions. We maintain one of the largest and most diversified selections of valves, actuators, actuation accessories and specialty PFF in North America, comprised of more than 50 major manufacturers. We provide in-house valve automation services, including CAD design and drawings, machine, fabrication, assembly shops featuring CNC machinery, and automation repair work. Sunbelt Supply is also an authorized Automation Service Center for Velan, Bettis and Limitorque and many more.

Sunbelt Supply is a subsidiary of FloWorks International LLC, which is a privately held company located in Pasadena, Texas.

The Operations Manager is responsible for overseeing the day-to-day operations of various processes, ensuring efficiency and effectiveness across all operational functions. This role includes managing personnel, optimizing processes, and maintaining compliance with both internal and external standards. The Operations Manager will also be responsible for supporting audits, driving process improvements, and ensuring the overall operational success of the company.

Some of the exciting things you will do in this role...

• Facilitate and drive the development of operational processes and procedural efficiencies.

• Oversee continual review and refinement of existing operational procedures to enhance performance.

• Implement and monitor Standard Operating Procedures (SOPs) and best practices.

• Identify and analyze issues affecting operational areas, including inventory, freight, receiving, and shipping.

• Create, analyze, and distribute operational reports, providing data-driven insights to management.

• Collaborate with teams from Finance, Sales, HR, IT, and other departments to ensure smooth operations.

• Ensure communication and process alignment between internal teams and external stakeholders.

• Provide technical support within field service and automation as needed.

• Lead and coordinate internal and external audits, ensuring compliance with Sarbanes Oxley, acquisition integrations, and other regulatory requirements.

• Maintain and track safety certifications, coordinating with the safety coordinator and shop/field managers to ensure all safety training requirements are met.

• Oversee vehicle records, registrations, insurance documentation, and renewals.

• Ensure accurate and up-to-date vehicle records for operations and compliance.

• Manage DOT compliance, including medical certificates, driver records, and screenings.

• Coordinate training sessions for MSHA/OSHA/FPP/contractor-specific safety needs.

• Monitor employee safety training schedules and certifications, working to ensure all necessary certifications are up-to-date.

• Track all safety-related records, certifications, and training needs.

• Organize required offsite safety training (MSHA/OSHA/FPP/Contractor-specific) for the team.

• Provide operational guidance and goals to warehouse, shop, and field teams.

• Assist in inventory management, including cycle counts, reconciling discrepancies, and ensuring accuracy.

• Offer support with receiving, shipping, and warehouse operations when needed.

• Assist in the completion of Capex requests, audit reviews, and other operational documentation.

• Prepare monthly reports, including labor, overtime, shop sales, and ADP timecard approvals.

• Review and approve operations expense requests.

• Monitor and manage operational performance metrics.

• Assist in the recruitment and hiring process for new team members.

• Manage employee performance reviews, feedback, and disciplinary actions.

• Conduct Feedforward reviews and ensure employee development and growth.

A must...

• Typically requires a BS/BA in related discipline. Generally 7+ years experience in related fields. May require certification. Advanced degree may offset less experience in some disciplines.

• Proven experience in operations management, preferably in a manufacturing, logistics, or similar industry.

• Strong leadership and team management skills with the ability to drive performance and improve processes.

• Experience with process development, training, and procedural implementation.

• Familiarity with regulatory compliance, including Sarbanes Oxley, DOT, and safety standards.

• Strong analytical skills with the ability to create and interpret operational reports.

• Excellent communication and interpersonal skills, with the ability to work across departments.

• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and other reporting tools.

• Ability to adapt to changing demands and manage multiple tasks simultaneously.

The perks of working here....

• Tuition Reimbursement

• Competitive Pay + Bonus

• Medical, Dental, Life, and Supplemental Benefits

• 401(K) retirement plan + up to 4% company matching

• Employee Referral Program

• Volunteer Time Off

Environmental Job Requirements...

• Office and operational facility environment, with occasional offsite responsibilities.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

• Typically requires overnight travel 10% to 30% of the time.

This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources.

FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. FloWorks is committed to fostering a culture where every individual is valued and empowered to contribute to a shared success.

FloWorks participates in the US Government's E-Verify program.