IT Analyst, II

Buckeye is the premier infrastructure and logistics provider for the world's energy needs, both today and tomorrow. Since 1886, we have successfully navigated transitions in the way energy has been distributed to continually meet the needs of an evolving market and industry environment. Our people are a critical element to the success and longevity of our operational history and our future as we seek to thrive through the energy transition.

We own and operate a diversified global network of integrated assets providing midstream logistic solutions, primarily consisting of the transportation, storage, processing, and marketing of liquid petroleum products. We are committed to safely and responsibly providing world-class service to meet the continually evolving energy needs of our customers and the communities we serve. As part of this commitment to our customers, we are continually diversifying our platform and service offerings to enable less carbon intensive energy solutions and undertaking decarbonization efforts on our operations.

Buckeye Partners is currently seeking an IT Analyst II to join our team!

Role Summary:

The IT Analyst II role performs or monitors activities and projects related to the operation, integration, implementation, upgrade, and/or changes to Buckeye's Pipeline Scheduling Application.

Responsibilities & Essential Functions include:

• Lead training, troubleshooting, support and documentation for the Pipeline Scheduling applications (3^rd party vendor software in a client-server environment).
• Plan the testing of scheduling system application upgrades prior to releasing to the Scheduling group. Provide recommendations for scheduling system application upgrades and enhancements.
• Work with and communicate to IT peers, IT management, Operations staff, and Operations management as needed.
• Maintain professional and technical knowledge by attending professional workshops, reviewing professional publications, establishing personal networks and participating in professional societies. Provide technical knowledge to co-workers for problem solving.
• Perform and manage the maintenance of the pipeline scheduling application's data and databases.
• Develop and maintain configuration files for scheduling application and the customer facing portal, Transport4 (T4).
• Provide documentation for all supported applications. Ensure documentation is current.
• Act as resource for various projects related to Buckeye's pipeline scheduling systems.
• Provide on-call support during non-business hours to Operations on an as needed basis.
• And other duties as assigned

Position Requirements:

• Bachelor's Degree in Computer Science, Information Technologies or related discipline OR equivalent experience required.

• 5+ years related experience in software application support and troubleshooting is preferred.
• Basic knowledge of pipeline terminology and operations is required to be obtain in short order.
• Microsoft Excel VBA programming experience preferred.
• Microsoft SQL experience a plus.

Certificates & Licenses:

• None required

Other Skills, Attributes and Abilities:

• This position requires good analytical skills to resolve technical and business issues.
• Persons in this position are asked to respond to system issues immediately and requires someone who has the ability to meet stringent deadlines and the ability to work well under pressure.
• The individual must be able to work in a team-oriented environment and interact on numerous concepts at various levels of the end-user community.
• This position requires good oral and written communication skills.

Essential Functions:

• This position requires the ability to safely and successfully perform essential job functions consistent with ADA, FMLA and other federal, state and local standards, including meeting qualitative and or/quantitative productivity standards.
• This role requires the ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• This position requires compliance with all personnel policies.

Physical & Safety Requirements:

• The person in this position needs to occasionally move inside the office to access file cabinets, office equipment, etc.
• This role continuously operates a computer and other office productivity equipment (i.e. a calculator, copy machine and computer printer).

About You:

To be successful in the Buckeye culture, our employees must possess a demonstrated commitment to environmental responsibility and regulatory compliance. Excellent communication, both written and verbal, as well as strong organizational skills are paramount. You must work independently and be able to exercise tact, discretion, and professionalism when dealing with internal and external customers, and when handling sensitive and confidential information.

Buckeye wants to create and reward an organizational focus that stimulates the creative and entrepreneurial actions of its employees that result in innovative ways of reducing costs, generating revenues, improving productivity, or improving processes.

People First Culture:

From managing over 5,000 miles of pipeline to commercializing clean energy projects, our people collaborate to provide world-class service and meet the changing energy needs of our customers. Our employee-first culture means that we invest in our employees and equip them to be fully contributing members of high performing teams. We are focused on collaboration, inclusion, empowerment, accountability, and professional development. We want the best in you to bring out the best in us.

Join us as we work together to build a business that is responsive to the needs of the future while continuing to serve the energy needs of communities today.