Executive Director, Data & Delivery Governance

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Strategy Responsibilities

• Develop, communicate, and drive the adoption of data governance policies, standards, and best practices across HCSC's business and technology teams. This includes implementing an enterprise data dictionary and promoting the use of data products to minimize redundancy and accelerate delivery, as well as adopting enterprise processes and tools like self-service data marketplaces and AI/ML operations
• Design and implement comprehensive change management programs to educate and enforce data governance practices throughout the HCSC data community
• Guide teams in scoping and sizing large-scale strategic data projects, including providing ROM estimates during multi-year planning and managing intake and demand processes.
• Facilitate partnerships between leaders, Data Solutions Leaders, and Data Product Managers to create strategic, division-wide data delivery roadmaps that identify and manage dependencies across data products.
• Develop a strategic plan and roadmap for the Data & Analytics (D&A) ecosystem, analyzing business needs and demand to inform future directions
• Lead data governance forums (e.g., SteerCos, Data Working Groups) and champion data governance with the broader HCSC data community, influencing stakeholders to adopt best practices and enforce policies and standards
• Partner with Information Governance & the Privacy Office to ensure compliance with relevant regulations (i.e. HIPPA, CCPA, etc.)
  

Core Operational and Delivery Responsibilities

• Lead a team of teams responsible for the end-to-end delivery of data programs and projects, ensuring successful execution and alignment with business needs.
• Manage coordination and communication between data teams, business units, PMO, IT, and other stakeholders throughout the delivery process.
• Oversee teams and individuals responsible for initiating and coordinating project solutioning and estimation efforts through business analysis and requirements gathering.
• Ensure the consistent, effective, and efficient delivery of data components in large projects, focusing on quality, organization, communication, staffing, resource needs, and risk and issue management.
• Partner with Data Solution Leaders to manage project stakeholders, ensuring expectations are met and providing timely communication on status, issues, risks, goals, and objectives.
• Provide input and requirements to teams overseeing portfolio-level tracking and reporting of projects across the D&A ecosystem, including projects, demand, and financials.
• Track demand across the D&A ecosystem to assess trends in data and analytics requests, informing strategic priorities.
• Develop standardized performance metrics and dashboards based on inputs and formulated outputs for the D&A ecosystem.

Required Job Qualifications:

• Bachelor's degree in Computer Science, MIS, Actuarial Science, Mathematics, or related field and 15 years of data and analytics experience OR 19 years of data analytics experience
• 7 years of management or leadership experience
• Knowledge of HCSC's business processes and function across all LOBs
• Knowledge of data platforms used in cataloging and managing data
• Excellent communication and interpersonal skills, with the ability to present complex data solutions to non-technical stakeholders.
• Exceptional strategic thinking, problem-solving, and decision-making skills.
• Strong leadership skills with the ability to inspire, mentor, and manage high-performing, cross-functional teams.

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Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.