Sr Market Cash Specialist

Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed. We are committed to make a difference.

What we offer:

* Competitive Starting Pay

* Paid Training

* Global Advancement Opportunities

* Company Vehicle (as applicable)

* Referral Bonuses

* Comprehensive Benefits

* Medical/Dental/Vision insurance

* Health Savings Account (HSA)

* Life Insurance

* 401(k) savings plan with company match

* Short-Term and Long-Term Disability

* Employee Assistance Program

* Wellness Program

* And More!

What you will do:

• For designated sets of accounts, owns and executes Area operating cadence for cash, directly
• interacting with Customers, Operations, Sales and Support personnel to resolve billing disputes, and address aged accounts receivable (AR) over 60+ days past due.
• In parallel with resolving and addressing disputes and AR issues with customers, identifies root causes for use in improving processes and preventing recurrence of disputes and account receivable issues
• Leads and participates in calls and other forums as dictated by the Area operating cadence for cash collection
• Partners with Collections, Cash Application, Booking, Billing teams and other functional leaders to tactically resolve Disputes / Aged AR / 60+ Days Aged issues
• For designated sets of accounts, monitors legal collections, lien/bond timelines to protect rights
• Partners with peer Cash Specialists within the Area to collectively support Area cash collections needs as necessary
• As assigned by the Area Cash Manager, conducts customer visits and other direct interaction with customers as deemed necessary to support cash goals
• Empowered by ACM with appropriate Delegation of Authority (DoA) for write-offs, and other transactions as deemed necessary

What we look for:

Required

• Bachelor's degree; Accounting or Business preferred
• Demonstrated personal commitment to Customer Satisfaction
• Strong written and verbal communication skills
• Independent problem solving
• Advanced PC skills, and applications, including Microsoft Excel
• Flexible, able to manage multiple tasks at a time (interruptions, phone calls)
• Comfortable working in a fast-paced customer driven environment
• Ability to communicate in a professional, positive manner and maintain positive interactions with team members and customers

Preferred

• Previous experience in accounts receivable a plus
• Previous experience in a construction environment a plus
• Previous experience working in a global company with team members in different locations and countries a plus
• Knowledge of ACE and/or Oracle systems a plus

HIRING HOURLY RANGE: $32.98-45.19 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers