Language Access Program Coordinator (Management Analyst II)

Language access is a critical pillar of Fairfax County's commitment to advancing racial and social equity. Under the Language Access Program Director's supervision, the Language Access Program Coordinator is responsible for coordinating language translation and interpretation services to provide meaningful access to the County's programs and services for members of the general public with Limited English Proficiency (LEP). This position's primary responsibilities include language access plan implementation, quality control, and workflow coordination to ensure organizational compliance across the department regarding Title VI Limited English Proficiency standards by providing supervision and administrative oversight to the language access team.

Note: Spanish language proficiency is required for this position.

The assigned functional areas of the position are language services, program/project management, communications, and/or training.

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)
Performs a wide-range of professional work in multiple administration functions within an organizational unit including analysis and project management;
May supervise administrative and paraprofessional staff;
Performs a variety of technical and professional work related to monitoring and reporting on departmental business processes, activities, and outcomes;
Plans, develops, and implements comprehensive communication and education plans on programs and services for both county agencies and community organizations;
Assists with developing and conducting special studies and research initiatives, by designing survey instruments, gathering data and information from department staff, developing data analysis tools, conducting statistical analyses, initiating literature reviews, etc.;
Conducts analysis and reporting of quantitative and qualitative data in order to track and monitor various business process indicators;
Serves as the point-person and liaison within the department and with central county
departments regarding a designated program and functional areas of responsibility;
Prepares reports and presentations of analysis and findings.

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
Knowledge of the mission, goals and objectives of the organizational unit, program or activities to which incumbent is assigned;
Knowledge of the principles, practices, and techniques relating to various functional areas of business operation (e.g., personnel, budgeting and financial management, contract administration and management);
Knowledge of the principles, practices and techniques governing management, organization, operations and programmatic services;
Ability to identify and describe a range of possible solutions for solving business problems;
Ability to apply research methods to design studies and assessments, and statistical analysis techniques to identify patterns and trends in data;
Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze and present data;
Ability to train, lead, and/or supervise paraprofessional staff.

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Graduation from an accredited four-year college or university with a bachelor's degree in the field related to the assigned functional area; plus two years of professional work experience within the functional area.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.

Spanish language proficiency is required for this position. Satisfactory score on interpretation and technical translation assessment will be required.

This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies.)

PREFERRED QUALIFICATIONS:

• Five (5) or more years of experience providing oral interpretation
• Knowledge of current best practices for both translation and interpretation services
• Knowledge of program and project management tools and recordkeeping skills
• Experience developing and delivering training classes and materials
• Intermediate level computer skills in MS Office Suite including Outlook, Word and Excel
• Excellent oral and written communication skills
• Ability to:
  • Think creatively, embrace new approaches, and pioneer innovative solutions to intricate problems
  • Speak clearly using plain language with proper grammar and spelling
  • Effectively assist with all forms of correspondence
  • Work effectively both independently and within a team
  • Exercise independent judgement, problem-solving and decision-making skills
  • Work effectively with diverse individuals and groups
  • Handle multiple priorities, processes, and demands in a dynamic work environment
  • Set priorities, implement changes and organize work
  • Work under pressure with frequent interruptions
  • Perform interpretation and translation duties, as needed

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov. EEO/AA/TTY.