Patient Flow Facilitator-RN UH: Hospitality Lounge-LLUMC

Job Summary: The Patient Flow Facilitator (PFF)-RN is a highly skilled licensed registered nurse that is competent to provide care to patients admitted to Loma Linda University Medical Center (LLUMC). The PFF nurse does not have a physical home unit, but instead, functions out of a home department and readily floats to all areas of the hospital with a primary focus of patient flow. This includes, but is not limited to, maintaining specified level of care while transporting patients with admission orders from the emergency department to the unit, transporting patients within LLUMC units and assisting with expediting admissions, transfers and discharges. Based on business needs, may be required to serve in the hospitality/discharge lounge or accept a full or partial patient assignment on a unit. Functions in a patient-centered care model of practice and performs the nursing process independently. Serves as an exemplary role model in patient care delivery methods and consistently demonstrates an advanced level of clinical practice, communication, and documentation. Facilitates the empowerment of the nursing profession and excels in implementing new knowledge, innovations and improvements in practice to enhance the patient experience and clinical outcomes. Applies theoretical concepts to clinical practice and continually expands knowledge base and clinical skills with a focus in the pediatric population. Utilizes interpersonal skills to maximize excellence in customer service, safe patient care, and professionalism. Contributes to a work environment of caring and cooperation among a culturally diverse workforce and patient population. Performs other duties as needed.

Education and Experience: Bachelor of Science Degree in Nursing required. Minimum two years of clinical experience in an acute hospital setting required.

Knowledge and Skills: Demonstrates expert competencies in acute and step down levels of care for adult nursing. Ability to apply theoretical concepts to clinical practice and continually expands knowledge base and clinical skills. Basic knowledge of healthcare regulations and accreditation required. Exhibits exemplary professional behavior at all times. Able to: speak, read and write legibly in English (and Spanish preferred) with professional quality; use computer, printer and software programs necessary to the position, e.g., Word, Excel, Outlook, PowerPoint, electronic medical record, electronic event reporting program; troubleshoot and calibrate patient care equipment; perform technical patient care activities; relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach and collaborate; accept direction; think critically; work independently with minimal supervision; perform basic math and statistical functions; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; distinguish colors and smells as necessary for patient care; hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place; see adequately to read computer screens, medical records and written documents necessary to position; discern temperature variances through touch.

Licensures and Certifications: Active California Registered Nurse (RN) license required. Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS) certification through the American Heart Association required. Basic Arrhythmia Recognition and Treatment Course required. Meets other requirements specified in the Plans for Providing Care for acute care, intermediate and intensive care units as assigned.