Talent and Organizational Development Coordinator - Southfield, MI

Your role.

The TOD Coordinator works in tandem with the TOD team (partner, consultants, coordinator) to provide day-to-day support for the practice unit within the management consulting function at Plante Moran. Work activities include preparing client deliverables, proposals, engagement letters, monthly billing, monthly reporting, basic administrative duties such as calendaring, travel arrangements, and correspondences. This position also acts as a coordinator to support TOD's assessment services the practice provides to internal (the firm) and external clients. Position will play a role in supporting the execution of projects, programs, and/or processes.

Your work will include, but not be limited to:

• TOD Firm Services and PM Talent Solutions inbox management - processing assessment requests and other inquiries Firm Services and PM Talent Solutions inbox management - processing assessment requests and other inquiries
• Assessment services support - collecting consent, assessment administration, scheduling interviews, compiling assessment results, drafting assessment reports, monitoring testing completion, etc.
• Consistently communicate with PM's recruiting team on the tracking and completion of internal assessments with
• external candidates.
• External organizational development support - coordination of internal and engagement-related meetings; providing support to compilation of engagement deliverables.
• Assist with various practice administration tasks like TOD monthly and quarterly reporting.
• Assist with the management of vendor and client communications and other deliverables
• Performance management support - scheduling career planning sessions and applicable prep meetings; preparing applicable performance data for the team partner and staff
• SharePoint management - initiating new site workflows, providing access to site to applicable staff, IT resource for site inquiries
• Provide compliance support at the firm and practice level to team partner
• Assist with client relationship management (in the WYN system) for respective team members, including various required reports from the system
• Assist partner with various day-to-day responsibilities including scheduling and maintaining calendars, expense and production reports, organizing/processing billing, scheduling prospect calls, making travel arrangements, and making various other reservations (lunch, dinner, etc.)
• Schedule and organize various meetings, including reserving and setting up of conference rooms (coffee, water, meals, etc.), needed equipment for conference calls.Distribute agendas, project lists, minutes, and reports in preparation of meetings, when appropriate.

The qualifications.

• HS Diploma or GED equivalent required. Higher level of education/college coursework preferred.
• At least 5 years of administrative experience, preferably in professional services; operations experience a plus.
• Client service (to both internal and external clients) is a high priority.
• Proven organizational, administrative, and time management skills with great attention to detail and accuracy.
• Ability to multi-task and work in a fast-paced atmosphere; perform well under uncertain or unstructured conditions (agility); self-driven within a deadline-oriented environment.
• Highly proactive with superior oral and written communication skills and a focus on client service, together with the ability to exercise independent judgment and initiative while maintaining high confidentiality.
• Solid technical proficiency and in-depth knowledge of MS Office applications (particularly Outlook, Word, Excel, PowerPoint).
• Ability to understand the demands of a professional office environment, including the willingness to adopt a reasonable and professional appearance in terms of dress, attitude, and conduct.
• Versatile within a team environment - maintaining teamwork, credibility, and trust.
• Ability to communicate effectively with partners, staff, clients, and other visitors.

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