New

Program Manager, Strategy & Operations

University of North Texas Health Science Center
United States, Texas, Fort Worth
3500 Camp Bowie Boulevard (Show on map)
Feb 21, 2025
Title: Program Manager, Strategy & Operations Employee Classification: Strategy & Ops Analyst Campus: University of North Texas - Health Science Center Division: HSC-Operations & Business Mgmt SubDivision-Department: HSC-Strategic & Op Transformation Department: HSC-Strategic & Op Transformation-354000 Job Location: Fort Worth Salary: based on experience FTE: 1.000000 Retirement Eligibility: TRS Eligible About Us - Values Overview: Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu. Department Summary The new Department of Strategic and Operational Transformation (SOT) within the Office of Operations and Business Management is responsible for the development and management of the institution's strategy and strategic plan, process improvement, planning, and risk management. Position Overview The Program Manager, within the Department of Strategic and Operational Transformation, Office of Operations and Business Management is a highly visible team member responsible for facilitating and supporting the strategic efforts of the organization. This role is responsible for analyzing data for common themes and trends, coordinating development of the University's overarching strategic objectives and key results with executives and key stakeholder, monitoring and tracking execution of initiatives, and providing regular progress updates to the AVP Strategy, COO and executive team. Minimum Qualifications Masters Business Administration, Healthcare Administration or related field and five (5) years of relevant experience. Knowledge, Skills and Abilities * Thorough understanding of strategic planning processes, including market analysis, competitive assessment, and long-term goal setting * Proficient in setting targets, developing key performance indicators (KPIs), and prioritizing efforts based on strategic objectives * Ability to understand and lead both qualitative and quantitative analysis * Ability to identify and analyze complex problems, determine root causes, and propose innovative solutions with a strategic mindset * Ability to think critically, using logic and reasoning to help identify alternative solutions, conclusions, or approaches to problems * Proficiency in evaluating the potential impact of solutions on broader organizational goals * Advanced ability to synthesize and present complex information clearly and concisely to diverse audiences, including senior leaders and stakeholders Preferred Qualifications Master's Degree in Business Administration, Healthcare Administration or related field. PMP certification Lean Six Sigma certification Advanced Microsoft PowerPoint skills and strong proficiency in effectively putting together presentations and stories depending on the audience and initiative. Advanced Microsoft Excel and data analytics skills and analysis background. Job Duties: In conjunction with the AVP, Strategic and Operational Transformation is responsible for coordinating the facilitation of the annual strategic planning process for all stages of strategy development, from inception through execution and closure. Supports strategic planning processes and strategic problem-solving efforts by helping senior leaders define key issues based on supporting data and design solutions for recommendation. Works with executive leadership and key stakeholders to facilitate effective utilization of tools, methods, and qualitative and quantitative data to inform strategic alignment, develop roadmaps, and define prioritization of efforts. Analyzes internal and external assessments and gathered data for common themes and trends contributing to development of strategic needs and focus areas to guide organizational decision-making. Provides guidance to executives and key stakeholders in defining and tracking metrics and KPIs that measure the successful execution of strategic projects and initiatives. Supports the Executive team through the Annual and Quarterly planning process, including the development of objectives, key results, targets/KPIs setting, and monitoring. Gathers and reports data for dashboards and scorecards, and facilitates reviews to assess progress of the strategic initiatives. Develops and updates simple dashboards and scorecards to provide a visual progress report on strategic initiatives. - (Essential) Develops presentations on strategy information including progress and recommendations for the AVP, COO, and senior leaders. Serves as the liaison across the University supporting localized strategy development to ensure alignment with overall strategic vision and objectives, as well as identifying and resolving problems and communicating any adjustments prior to implementation. Works with leaders and cross-functional partners from across HSC to drive strategy execution and excellence on behalf of leadership. Leads and/or supports the execution of more targeted cross-functional initiatives and adhoc-projects related to growth or operational efficiency. Work Schedule: Monday-Friday 8-5pm Driving University Vehicle: No Security Sensitive: This is a Security Sensitive Position. Special Instructions: Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. Benefits: For information regarding our Benefits, click here. EEO Statement: The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.