Human Resources Consultant
The Human Resources Consultant role will be responsible for effectively providing HR consultative support to the business unit with high organizational complexity.
Position Competencies
Successful incumbents are action oriented, have business acumen, manage conflict well, are customer focused, have high decision quality, have strong interpersonal savvy, can learn on the fly, has organizational agility, has a drive for results, good with peer relationships, and problem solving, apply a comprehensive knowledge of HR principles, practices and procedures to aid in the completion and resolution of the most complex HR assignments and issues.
The HR environment is fast-paced, sometimes under pressure, and professional. Confidentiality is a crucial component in this position.
Position Responsibilities:
Business Unit Support
- Partner with and be a balanced, trusted advisor to client leadership to support business, financial and growth objectives.
- Seek creative solutions for clients within HR policies and practices. Explain decision rationale to help client understand recommendations.
- Proactively identify business and HR objectives/expectations that will benefit client leaders - manage to completion.
- Provide day to day coaching on employee matters; provide prudent, anticipatory advice on employee issues to leaders within the client organization.
- Work with clients to implement organizational structure changes including identifying impact and assisting with communication plan.
- Lead the improvement of quality and delivery of HR processes and data requests with zero defects.
- Support large corporate or division initiatives.
- Participate in strategy sessions, project teams and implementation of key deliverables.
- Prepare valuable HR agenda items for client staff meetings, facilitate discussions, raise issues and encourage dialogue.
- Participate in HR strategic direction initiatives.
Risk Management
- Provide guidance to practice areas and client leaders on initiatives, policies, practices, and programs that have business impact.
- Assist in investigations arising from alleged violations of policies and procedures; HR hotline calls, employee grievance complaints and agency claims; and partner with Employee Relations, Fraud, Security, and Legal and External agencies.
- Support managers on tactics to address employee performance issues and provide direction on corrective action documents ensuring adherence to guidelines and procedures.
- Conduct exit interviews for employees who leave the bank.
- Track, communicate, and support all Organizational Health Metrics, including position management.
- Support Human Capital and retention initiatives.
Total Rewards -- Compensation and Benefits Management
- Ensure clients are aware of compensation policies, processes and procedures.
- Coordinate and guide management through the annual merit and bonus process, promotions, CoStar, etc. Review recommendations for equity, fairness and appropriateness.
- Monitor and provide reporting to ensure timely completion and budgets are met.
- Partner with business unit and compensation to write job evaluations and submit for evaluation.
- Participate in salary surveys and market reviews.
- Provide guidance and follow-up on Benefits related questions or situations escalated by employees.
Learning and Development
- Facilitate effective talent management discussions with assigned business leaders.
- Assist in the development and implementation of employee engagement action plans.
- Partner with the business unit and Corporate Learning to identify opportunities for staff development and assist managers on creating development plans.
- Provide guidance on the Performance Management process which includes the creation of an annual performance plan and execution of an interim and annual review.
- Actively engage in the transition plan of new leaders.
- Assist business unit leaders as they provide feedback on competencies for individual contributors, supervisors and managers
Talent Acquisition
- Partner with Talent Acquisition on recruitment and selection activities including interviewing, offer creation, and support of various hiring programs (internal, rotational, etc.).
- Assist clients in implementing strategies outlined in the Senior Officer Diversity Goals.
- Manage the H1B process for clients.
Position Qualifications
- Bachelor's degree from an accredited university
- 8 years of experience in human resources
- 6 years of experience in human resources consulting
- 4 years of experience with MS Word, MS Excel and MS PowerPoint
- 1 year of experience in project management
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
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Comerica Bank
life insurance, parental leave, paid time off, sick time, 401(k)
Feb 20, 2025