Supervisor, Reconditioning Service

Cox
$59,600.00 - $89,400.00 / yr
parental leave, paid time off, paid holidays, sick time, 401(k)
United States, North Carolina, Statesville
Feb 20, 2025
This position assists the Shop Manager in managing and overseeing the shop's daily operations, supervising shop employees, and directing the work efficiently and productively to meet required daily goals and Manheim's quality and service standards when preparing vehicles for sale. Job Responsibilities: Supervise the inspection of vehicles to ensure the required repairs and work is satisfactorily completed. Manage the workflow and activities of the shop employees to ensure that all vehicles are completed in a timely manner and in accordance with established Manheim quality standards. Monitor process and work with production employees to ensure SOP is also adhered to. Ensure employees have proper equipment and are properly trained in its use. Communicate, discuss, and resolve reconditioning goals, results, and problems with the Operations Manager. Responsible for ensuring all services are accounted for and appropriately charged against the vehicle. Assist manager in counseling and disciplining employees as necessary, monitoring and evaluating employee job performance, and conducting performance appraisals. Use PT Scanner, VCF, and any management tool to track production and post charges. Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values, and ensuring all employees are treated respectfully. Monitor and control the use of supplies, materials and equipment for the recon shop and with approval of the department manager purchase equipment and supplies as necessary. Monitor and aide in ensuring established guidelines for a safe work environment are met to achieve compliance with OSHA and EPA regulations. Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. Enforce all company policies and procedures related to employee and customer conduct. Perform other duties as assigned by the manager. May be required to work overtime (more than 40 hours per week) as business needs dictate. Qualifications: Equivalent combination of education and work-related experienc High School Diploma and five years of relevant experience in related field. ~OR~ Bachelor's Degree and three years of relevant experience in related field. ~OR~ Master's Degree and up to two years of relevant experience in related field. ~OR~ Ph.D and up to one year of relevant experience in related field. Valid driver's license and good driving record. 1-3 years of previous management/supervisory experience. Excellent leadership and supervisory skills. Strong customer service orientation and problem-solving skills. Strong verbal and written communication skills. Ability to work in a high performance, fast-paced team environment. Solid computer skills, including ability to use Internet and MS Office effectively. Ability to adapt to and work effectively within a constantly changing environment. Ability to sit or stand for prolonged periods of time. Ability to perform repetitive tasks. Manual dexterity. Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat and climb. Vision abilities required include close, distance and depth perception. Work Conditions: Frequent exposure to moving mechanical parts hazard, and toxic or caustic chemicals. Moderate noise level. Frequent exposure to outdoor weather USD 59,600.00 - 89,400.00 per year Compensation: Compensation includes a base salary of $59,600.00 - $89,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. About Cox Automotive At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today! About Cox Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.