Lactation Coordinator

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CHOP's Commitment to Diversity, Equity, and Inclusion

CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children.

We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.

A Brief Overview
Provides lactation support services to patients. Adheres to regulatory standards, departmental and hospital policies and procedures in the execution of assigned duties. Maintains and models CHOP values and service standards in the execution of all assigned duties.

What you will do

• Patient Care
• Instructs patients (and/or families, as appropriate) on lactation supplies, human milk storage and transport guidelines. Refers for inpatient/outpatient lactation consultation follow-up as necessary.
• Is knowledgeable regarding lactation content
• Human Milk Inventory and Rental Program Management
• Inputs data from physical contents of human milk freezers into Human Milk Inventory Report. Maintains updates and enters new items.
• Participates in departmental educational events as requested.
• Participates in lactation education of the surrounding community (health fairs, school assemblies) as requested
• Responsible for organizing and coordinating rental program for Lactation Services
• Responsible for organizing and coordinating insurance "stock and bill" pump equipment inventory
• Responsible for assisting families in coordinating safe transportation of human milk
• Responsible for organizing and coordinating reunification of human milk with discharged patients
• Business Functions
• Maintains friendly, efficient demeanor and models CHOP ICARE Values and Service Standards.
• Participates in ongoing quality assurance and performance improvement activities as requested.
• Maintains productivity, screening and other documentation of activities as requested.
• Assists in training other employees as requested.
• Maintains confidentiality of patient information.
• Professional Development
• Participates in any department staff meetings and education programs as requested.
• Maintains competence and professional development. Maintains registration as required. Uses reference materials, trends in dietetics and research to enhance clinical knowledge.
• Performs other duties as requested.

Education Qualifications

• Associate's Degree Nutrition or similar field of study Required
• Bachelor's Degree Nutrition or similar field of study Preferred

Experience Qualifications

• Prior work experience in a hospital setting or WIC program Preferred

Skills and Abilities

• Ability to communicate effectively verbally and in writing to patients and families, public, medical staff and physicians. (Required proficiency)
• Must be able to read English with understanding and write English legibly. (Required proficiency)
• Basic knowledge and application of medical nutrition therapy in pediatric patients. (Required proficiency)
• Basic knowledge of nutrient analysis, word processing, and spreadsheet software. (Required proficiency)
• Ability to perform increasingly complex mathematical calculations such as fractions, percentages, ratios, proportions and metric measures. (Required proficiency)
• Computer proficiency required. (Required proficiency)

Licenses and Certifications

• Dietetic Technician-Registered (DTR) - Commission on Dietetic Registration - - Preferred

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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