Healthy Connections Coordinator

The Healthy Connections Coordinator will coordinate the assistance program of the Copper Country Bread of Life Service Center along with our collaborative partners, navigating our clients in need of long-term casework through Salvation Army programs including Pathway of Hope, Healthy Connections and MEAP as part of a community network of local social service providers. In addition, the Healthy Connections Coordinator will conduct professional client interviews and maintain required paperwork and data entry into The Salvation Army's system; monitoring and evaluating program operations and services for reporting purposes; ensuring work is in compliance with established policies and procedures and government regulations.

About the role:

• Assumes responsibility for the on-going development and monitoring of outcomes, goals, policies and procedures for the Healthy Connections program including the development of quality improvement plans.
• Communicates regularly with supervisory, program and management staff to ensure program services meet the holistic needs of clients and remain effective in their delivery.
• Maintains current knowledge of community resources, with active participation in community meetings and functions, ensuring that The Salvation Army remains involved in community networking.
• Attends community events as a representative of The Salvation Army, as assigned.
• Identify and assist clients appropriate for and desiring long term case management through The Salvation Army's menu of programs and refer clients to outside programs.
• Develop and use working knowledge of community services and housing resources etc. to provide appropriate case management/referrals; provide referrals to other community resources as appropriate to access additional resources for clients to assist clients with their case plans and goal attainment.
• Document all client meetings, encounters, and transactions, as well as enter specific information into Client Management System assuring that accurate and timely records, reports, and statistics are maintained.
• Participate fully with Pathway of Hope team activities locally and divisionally.
• Oversee and monitor volunteers for Social Ministry Programs to ensure they are supported in their roles, and have the tools needed to accomplish the assigned task.
• Assist the Service Unit with community outreach events for families, including Food Drives, Angel Tree, Stuff the Bus, Coat the Copper Country and Emergency Disaster Services. Volunteers will hand off participates who present with social services needs.

Education: Bachelor's degree or higher from an accredited college or university in Social Work, Public Administration, Public Relations, Non-Profit Program Management or another related field.

Experience:

• Two years' experience with social services case management and/or casework.
• Previous experience working with social service programs and clients

- Or -

• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Certifications: Valid Michigan driver's license with approval to drive from TSA's insurance carrier.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.