Loan Servicing Intern, Operations Center, Onalaska WI

Altra Federal Credit Union is seeking a motivated detail-oriented Loan Servicing Intern to join our team! This internship offers hands-on experience in loan processing, customer service and financial documentation. The intern will assist in managing loan accounts, ensuring accurate records, and supporting compliance procedures.

Key Responsibilities:

• Build and maintain relationships with sales, underwriting, processing, and closing staff
• Assist with loan modifications, catching any errors that could take place, problem solve and resolve any issues with those loans that may arise
• Assist with tasks related to titling, including lien perfection and lien releases
• Perform basic file maintenance on member files
• Provide loan documentation to members as requested

Qualifications & Skills:

• High school diploma, GED or HSED required.
• Currently pursuing a degree in Finance, Accounting, Business Management, Economics, or a related field required. Degree could be from a technical college or university.
• 1+ year of office, financial institution, or customer service experience, preferred.
• Strong communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Learning Opportunities:

• Gain real-world experience in business banking and financial services.
• Work closely with experienced professionals.
• Networking opportunities within the banking and finance industry.

Hours & Availability:

• Part-time temporary position; 20-hours per week, Monday through Friday.
• Hours and days based on the student's schedule of availability, during school semesters.
• Up to 40-hours per week during the summer months and holiday breaks.

The internship will be twelve (12) months in length and could be extended for additional time beyond the twelve-month timeframe, with mutual consent from Altra and the student and depending on the workload needs, hours of availability of the student and the student's status in school. This internship will take place at Altra's Operations Center in Onalaska, WI.

Pay and Benefits:

• Starting pay of $17.00 per hour
• When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing the language exam
• Up to a 6% Employer-matched 401(k) + 3% employer contribution
• Paid training opportunities
• Employee-only perks and discounts

Altra is proud to be a Great Place to Work certified company six years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best life!

We support diversity in the workplace and are an Equal Opportunity Employer. Come join our team, it's where YOU belong!

Enrolled in College of Business Administration (required)
High School or GED (required)

Currently pursuing a degree in Finance, Accounting, Business Management, Economics, or a related field required. Degree could be from a technical college or university. (required)
1+ year of office, financial institution, or customer service experience, preferred. (preferred)
Strong communication and interpersonal skills. (required)
Strong attention to detail and organizational skills. (required)
Ability to work independently and collaboratively in a fast-paced environment. (required)