Senior Program Manager, HR Technology

At Benchmark, we are driven by our purpose: to innovate for a healthier, safer, and better-connected world to create a brighter future. When you join us, you become part of a team passionate about making a meaningful impact across various sectors, including commercial aerospace, defense, advanced computing, next-generation communications, complex industrials, medical, and semiconductor capital equipment. We prioritize career growth, fostering a culture that ensures you reach your full potential. At Benchmark, your work is purpose-driven, enabling you to create a positive impact on the world and make your career truly meaningful. You'll be part of a collaborative, diverse, and inclusive team that values your ideas and contributions.

Summary:

Serves as the primary contact and program lead for HR technology transformation projects and leads cross functional development team activities to meet design requirements and program goals. Manages technology and portfolio delivery through multiple, simultaneous projects and internal stakeholders using hybrid agile approach. Focuses on HR systems, product management, and program management methodologies to deliver technical and operational excellence in service of outstanding employee experiences.

Responsibilities:

• Provide Leadership of HR technology project portfolio and day-to-day contact with internal customers to ensure customer expectations for on-time delivery, quality and cost to achieve highest levels of customer satisfaction and responsiveness to changing business conditions.
• Manages change in scope, customer requirements, design needs and internal resource priorities.
• Significantly contribute and maintain a comprehensive, forward-looking HR technology roadmap that anticipates and addresses future business needs while enforcing product and people analytics strategy decisions.
• Contributes and proposes delivery and resource approach with company ROI and opportunity costs in mind.
• Utilizes agile methodologies to deliver value, implement HR technology solutions, deploy internal automation toolsets and solutions.
• Oversees agile (e.g. scrum) ceremonies and generates project plans, stakeholder deliverables, and release strategy for large projects with inter-dependencies.
• Manages consultant delivery for contracted project work, ensuring alignment with project goals, timelines and statements of work.
• Significantly contribute to optimizing the HR technology environment to be world-class, scalable and efficient. Analyzes and manages program performance to meet company objectives.
• Facilitates and accountable for project management tool updates and Agile dashboards to provide transparent, predictable project performance insights.
• Makes cross departmental resource managers aware of project needs for technical and business resources to ensure objectives are met. Ensures alignment with HR and IT Department goals and timelines.
• Partner with HR leaders, and IT systems team members for acquisition integrations as applicable.

• Leads or participates in process excellence strategies to continuously improve HR department and people processes.
• Other duties as assigned.

Other information:

Education and Experience

• BS in Business, Computer Science or a related field, or equivalent experience preferred.
• 6-12 years of technical program management experience, with at least 5 years managing integrated internal software application projects, systems or development/engineering team delivery.
• 5 years of experience with systems integrating high volume data management, process automation, user-centric design, reporting & analytics, and integration capabilities. (e.g Human Resource (HRIS), Customer Relationship Management (CRM), Student Information (SIS), Performance Management, Learning Management (LMS), etc.)
• Leadership experience and people management skills, including the ability to effectively coach and mentor employees at all levels. Previous experience of directly managing employees for at least 2 years preferred.
• Hands on experience configuring software applications and ability to assist team members when needed.
• Experience with continuous integration/continuous deployment (CI/CD) concept and tools preferred.
• Experience with Infor, Infor BIRST or Microsoft Power BI a plus.

• Strategic thinking and demonstrated ability to see the big picture, to understand and integrate disparate ideas and interests, and contribute to the development of a long-range, multi-year systems roadmap.
• Ability to stay abreast of the latest technologies, assess innovation potential and drive their implementation where appropriate.
• Ability to articulate program vision and strategy to motivate others to action.
• Demonstrated communication and change management skills, including the ability to effectively translate technical concepts for a lay audience, and to proactively inform, influence, cross-functional stakeholders, senior leaders and team members.
• Strong multi-cultural interpersonal skills, including influencing and communication skills (writing, oral and presentation) and the ability to build relationships with diverse groups and virtual environments.
• Highly proficient in assessing and communicating risk, by thinking ahead to anticipate problems, solutions and communication strategy.
• Exceptional ability to manage ambiguity, demonstrating comfort and effectiveness in uncertain, complex environments.
• Excellent facilitation, active listening, emotional intelligence, and critical thinking capabilities.
• Applies product management and UI/UX strategies and skills.
• Proficient using productivity, agile and project management tools such as Microsoft Office, Teams, Azure DevOps (or equivalent tools such as Jira, etc.) and Microsoft Project. Proficient with Microsoft power platform a plus.
• Ability to drive solutions with complex planning issues with limited supervision and effective in multitasking.
• Comfortable with, and advocates for growing AI skill set of self and team.

HYBRID/REMOTE WORK ENVIRONMENT

• Work Hours: Must be available to work 8 AM to 5 PM, Monday through Friday with flexibility to support global business partners and team MST collaboration needs.
• Home Office Setup: Must have a reliable high-speed internet connection and a quiet, dedicated workspace.
• Communication Expectations: Daily stand-up meetings and regular collaboration sessions throughout the day via video calls.
• Dependent care: Arrangements should be made to ensure dependents do not interfere with work responsibilities.
• Adherence to Company Network Security: The network connection and access to company information must comply with all company security protocols to protect sensitive information.
• Travel - may be required (up to 10%)

Education: BS in Business, Computer Science or a related field

Geographical Location: Remote

Physical Location: Remote - Arizona

Shift: Shift 1

Work Schedule: M-F 0800-1700

Full Time

Export Control: This job position may include access to controlled information or technology covered under applicable U.S. export control laws. As such, employment for this job position may be contingent on either verification that an applicant falls under the definition of a "U.S. Person" (which includes U.S. citizens, U.S. lawful permanent residents, and those granted U.S. asylum or refugee status)or on the Company timely obtaining any necessary export license required under federal laws. The Company evaluates such export license situations on a case-by-case basis and may decline to proceed with a job applicant in its sole discretion since export license applications can take many weeks to be processed.

In our innovative environment, you'll work with cutting-edge technology, leading the way in engineering design and delivering world-class manufacturing services for products that make a real difference in the lives of others. At Benchmark, your career is more than just a job. It's an opportunity to be part of something bigger, where your work matters and helps shape a brighter future for everyone. Together, we will achieve extraordinary things.

Benchmark is an equal opportunity employer. We are bringing together a diverse workforce with unique talents, life experiences, cultures, and perspectives to promote an innovative, collaborative, and creative place to work. If you need assistance or an accommodation due to a disability, please email us at careers@bench.com.