Implementation Technical Consultant

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

Provide technical systems configuration and consulting for implementations of pharmacies on MPS technology which includes EnterpriseRx, its associated interfaces, hardware, forms and Point of Sale systems. The Technical Consultant will work in coordination with Implementation Managers, customers, and vendor resources.

Key Responsibilities

• Collaborate with customer resources on the strategy and planning around all hardware, software, and forms deployment as well as any interfaces tied to the Pharmacy Management System Implementation
• Work closely with vendors and the customer to build, test and deliver interfaces to external 3rd party modules in conjunction with the Pharmacy System.
• Collaborate with the customer on the strategy, preparation, and installation of all related hardware and peripherals and related configurations within the Pharmacy System.
• Execute the Certification Process where an Interface or Hardware Component in scope for a customer Implementation is not currently Certified
• Work closely with customer resources to develop, test and implement custom labels and forms for use within the Pharmacy System
• Work with internal MPS teams to ensure the on-time build of hosted System environments and internal configurations to support related interfaces, modules and external feeds
• Develop and Facilitate customer training and consulting sessions on hardware deployment, peripheral installation, software deployment, configuration, interface support, and forms development.
• Provide Go Live Support as needed for Production Hardware, Software, Interfaces, and Forms
• Provide add-on implementation services for interfaces, modules, hardware and forms to current MPS&A customers
• Create and maintain Standard Operating Procedure Documentation for all functions
• Provides resolutions to an assortment of problems of moderately complex scope.
• Other job duties as required

Minimum Requirement

Degree or equivalent and typically requires 2+ years of relevant experience.

Education
4-year degree or equivalent experience

Certifications/Licensure

Microsoft MCP Certification and/or MCSE and/or A+ / Network + Certification desired

Critical Skills

• 2+ years experience as a Technical Consultant for medium to large-sized B2B technology projects or related demonstrable skills and experience.
• Implementation experience of MPS technologies is preferred.
• 2+ years experience in desktop and networked systems support
• Ability to successfully complete tasks independently or with minimal oversight.
• Experience with Customer Service / Support
• Ability to work collaboratively with cross-functional and customer teams.
• Facilitation Skills are required. (The candidate will be required to lead subject meetings, trainings, and consultations both internally and customer-facing)
• Computer Networking experience
• Experience with Windows Operating Systems
• Hardware installation and troubleshooting
• Strong oral and written Communication Skills
• Exposure to working managing projects through completion
• Experience with on time delivery of projects and adherence to service level agreements and/or deadlines
• 25% travel required

Additional Knowledge & Skills

• Basic knowledge of systems & equipment installations
• Knowledge of SQL Databases, XML/SOAP messaging and HL7 is desired
• Project Management exposure

Candidates must be authorized to work in USA. Sponsorship is not available for this role.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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