Remote

Program Specialist, Quality

American Society of Clinical Oncology
life insurance, flexible benefit account, paid holidays, 401(k)
United States
Feb 14, 2025
Are you interested in making a world of difference in cancer care? Cancer strikes more than 10 million people worldwide each year. As the leading medical society representing doctors who care for people with cancer, the American Society of Clinical Oncology (ASCO) is committed to conquering cancer through research, education, and promotion of the highest quality care. Who we are: ASCO is a flexible, high-performance membership organization where employees collaborate to support our mission through evidence, care, and impact. Together with Conquer Cancer, the ASCO Foundation, we foster a culture that prioritizes customer-centricity, emphasizes teamwork, and commits to quality. Our culture, ASCO Works - Our Way of Working, has long enabled workplace flexibility and embraced technology to help us achieve balance. ASCO offers competitive salaries, an excellent benefits package, and opportunities to participate in professional development programs. To learn what it's like to work at ASCO, click here. Who we are looking for: Are you a detail-oriented professional with a passion for overseeing financial operations, managing volunteer engagement, ensuring contract compliance, streamlining study operations, and leading and developing the Operations in the healthcare research sector? If so, we have the perfect opportunity for you! The American Society of Clinical Oncology (ASCO) is seeking a highly organized and experienced Operations Manager to play a crucial role in supporting the Division of Clinical Research and Analytics (CRA). This is an exciting opportunity to contribute to cutting-edge research that impacts cancer care globally. If you are seeking an opportunity to contributing to cutting-edge cancer research while making an impact, then we want to hear from you! Remote candidates welcome or primary location in Alexandria, VA. Responsibilities Manage entire life cycle of domestic 6-month and 1-day QTP workshops including:develop, document, and implement optimizedstandardsand precedentsfor staff, faculty, coaches, and participantsto deliver a streamlined user experience while maximizing ROI for both ASCO and participants. Manageand drivepractice recruitment strategy for upcoming sessionsin coordination withkey stakeholders. Work to improve and streamline application framework and process. Collect and track data (project and evaluation), leveraging client feedback to drive improvement of QTP programming. Manage, track, and maintain expense and invoice commitments. Understand and anticipatestakeholderneeds, adapting to address unmet needs. Identifypitfalls and build QTP resilience to ensure high-quality programming. Ensure high-quality programming through the review and collaboration of faculty materials and managing inputs from stakeholders. Manage meeting planning process includingspace, supplies, logistics, budget compliance, and coordination with participants, faculty, coaches, and host sitesif needed. Position course content foraudience/format changesbased on ASCO leadership's strategic plan, ensuring scalability of existing frameworkand content. Manage interdisciplinary teams for special projects (e.g. workload, timeline, staff training, deliverables, and follow-up). Engage stakeholders in new projects and initiatives while streamlining interdepartmental processes to maximize member benefit while decreasingvolunteer andstaff burden. Develop and manage a communications and marketing plan to include e-mail communications and other strategies to reach target audiences. Manageand streamline the updating andprocessing of contracts, COIs, and other legal agreements to maintain a current and accurate record in coordination with Legal department. Manage day-to-day QTP operationsincluding: updates and maintenance ofASCO's QTP website, coordinating messaging with marketing, working with IMTon functionality and content issues/concerns. Serve as main point of contact for program inquires and QTP email inbox. Coordinate weekly team meetings to include agenda. Coordinate virtual meetings including necessary reports and meeting materials andsteering groupmember rotation processes. Required Education and Experience Bachelor's Degree in Public Health, Business, Finance or equivalent combination of education and experience 4 - 5 years of experience in nursing, pharmacy or practice administration,coordination, and reporting Strong quality program experience and demonstration of new program development skills Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.) PreferredEducation and Experience MBA, MHA, or a Master's degree in a related discipline Board Certified Oncology Pharmacist Oncology Certified Nurse Competencies Superior communication skills including written, with ability to clearly communicate, convey and receive information in different ways to all levels Demonstrated ability to prioritize and to complete a high volume of work and meet deadlines with excellent organizational skills and attention to detail Superb analytical skills and ability to think things through, anticipate solutions and next steps, and see the bigger picture, while offering fresh ideas ADA/Physical Requirements Nospecialrequirements Travel 1-5days/yr Generous Benefits Package: Hybrid Work Environment Open Leave Policy Paid Family Leave 13 Paid Holidays per Calendar Year Staff Appreciation Days 401(k): 7.5% Employer Contribution Medical/Dental/Vision Employee Assistance Program Fertility and Family Forming Healthcare Concierge Flexible Spending Account(s) Healthcare Savings Account Disability and Life Insurance The American Society of Clinical Oncology (ASCO) is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.