Order Coordinator

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title:
Order Coordinator
Location:
Enon, OH

About Us

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview:

The order coordinator is responsible for receipt and entry of customer purchase and change orders, coordination with the sales team regarding customer needs, and other duties related to the end-to-end process.

Responsibilities

• Receipt and entry of customer orders and coordination of change orders through a shared mailbox.
  
  
• Customer service duties including but not limited to facilitating information requests for customer, answering phone calls and participating order related meetings and problem-solving efforts. Management of the shared mailbox.
  
  
• Using SAP ERP system and other software for order entry and information processing.
  
  
• Coordination with other departments regarding customer order processing such as finance, scheduling, production, sales team, and external customers.
  
  
• Other supply chain duties as required
  
  

Requirements

• Associate's Degree
  
  
• Effective written and verbal communication skills
  
  
• Working knowledge of Microsoft Office
  
  
• Core Competencies
  
  
• Ability to follow a work instruction
  
  
• Experience in dealing with diverse customers
  
  
• Aptitude for learning product information and understanding of mechanical concepts
  
  
• Excellent oral and written communication skills demonstrated by the ability to communicate across all levels within and outside of the organization and in cross-function collaborations
  
  
• Ability to present facts and recommendations, to present opinions and defend them
  
  

Preferences:

Bachelor's degree preferred

Travel & Work Arrangements/Requirements

This position will be based at our office in Enon, OH, with minimal anticipated travel.

What we Offer

At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.