FIELD SERVICE TECHNICIAN

Carter Machinery Company, Inc
vision insurance, paid time off, tuition reimbursement, 401(k)
United States, Virginia, Sterling
Apr 23, 2025
We are currently offering a $5,000 sign-on bonus for Heavy Equipment Field Technician new hires. $2,500 is payable after 90-days of employment, and the remaining $2,500 is payable after 180 days of employment. Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Field Service Technician. The Field Service Technician position is responsible for diagnosing, troubleshooting, and repairing heavy equipment at customer sites. Seeking candidates with previous experience performing mechanical service and repairs to Caterpillar and related competitive equipment. High school diploma or GED required. Requirements for the Field Service Technician position include: Must have excellent troubleshooting and analytical skills. Must have excellent mechanical aptitude. Must be able to work independently and as part of a team. Must be able to interact professionally with customers and all of levels of personnel within the organization. Must be a strong communicator with excellent verbal and written communications skills. Must be a self-directed and well organized with the ability to prioritize workload while providing excellent customer service. Demonstrate the ability to learn and apply new knowledge. Proficient use of technical software, databases and manuals. Must be able to function well in a fast-paced environment. Must possess an excellent driving record and valid Commercial Driver's license, or the ability to obtain a CDL. Must be able to become DOT certified with DOT Medical Card. Must be able to work any shift and overtime as needed to meet business and customer demands. Promote a positive customer experience. Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way. Physical requirements must be met for the Field Service Technician job, including the ability to lift, carry and maneuver items up to 70 pounds, including bulky objects. This position requires repeated reaching, standing, stooping, kneeling, bending and climbing beside, onto and under a variety of heavy equipment. Must be able to work outside in inclement weather conditions, including extreme heat, cold, dampness and humidity. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. Competitive Compensation and Benefits: Health, dental and vision insurance. Paid time off. 401(k), $0.75 to $1.25 match up to 6%. Life and disability insurance. In-house training instructors/programs. Tuition reimbursement. Employee referral bonus program. Discounts: cellular phone service, computers, tooling, cars and trucks. Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply. Carter Machinery is a drug-free workplace. *Special rules and restrictions may apply to sign-on bonus eligibility for rehires. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.