Laboratory Scientist/MLS/CLS/MT Client Svcs Rep - Client Services - Nights

Virginia Commonwealth University Health Systems
remote work
United States, Virginia, Richmond
Feb 12, 2025
$10,000 Sign On Bonus for offers accepted by March 31, 2025. Terms and Conditions apply Local candidate can work from home/REMOTE but would have to come into work as needed. There is an initial time period fully onsite before being able to work remotely. Primary residence MUST be a VA address. The Medical Technologist Client Services Representative (CSR) provides accurate and timely technical results and information to requesting physicians and other healthcare professionals for use in the diagnosis and treatment of disease for patient care. The Medical Technologist CSR consistently utilizes excellent customer service skills to both internal and external customers at all times. A positive and professional interpersonal style with a strong commitment to the team effort is mandatory. The MT CSR is the technical liaison between the Department of Pathology and the VCUHS environment. This position observes compliance and HIPAA regulations at all times with communications. Licensure, Certification, or Registration Requirements for Hire: Generalist Certification required Certified as a Medical Technologist (MT) or Medical Laboratory Scientist (MLS) by the American Society for Clinical Pathology (ASCP) or equivalent, or Clinical Laboratory Scientist (CLS) by the National Credentialing Agency (NCA) or equivalent ASCP Specialty or Categorical certification. New graduates of an accredited CLS program must obtain certification within 12 months of hire Licensure, Certification, or Registration Requirements for continued employment: Generalist Certification required Certified MT (ASCP) or MLS (ASCP) or CLS (NCA) or equivalent, or ASCP Specialty or Categorical certification **Certification not required but strongly encouraged if hired before January 2007. Experience REQUIRED: Minimum: Entry Level Generalist Medical Laboratory Scientist Graduate Experience PREFERRED: Previous Medical Technologist, Clinical Lab Scientist or Medical Lab Scientist experience is preferred Education/training REQUIRED: Bachelor's Degree in Clinical Laboratory Science (BSCLS) as a generalist from an accredited program. Education/training PREFERRED: Masters Degree in Clinical Lab Science (MSCLS) from an accredited program Independent action(s) required: In depth knowledge of procedures, evaluation and reporting of results as outlined in the manual of standard operating procedures. Notification of events related to patient safety or results to ordering physicians as required. Customer service oriented communications. Participate in teaching new employees, students, residents, etc. in areas that competency is demonstrated. Must complete required number of continuing education hours/year. Supervisory responsibilities (if applicable): N/A Additional position requirements: Coverage as required due to PTO, CIS downtimes, inclement weather and/or disaster staffing levels: Rotating weekends as required Holiday scheduling as required Evening rotation scheduling as required Age Specific groups served: All Physical Requirements (includes use of assistance devices as appropriate): Physical Lifting less than 20 lbs. Activities: Prolonged standing, Prolonged sitting, Repetitive motion: typing, pipetting, Other: Biohazards and potentially infectious body fluids Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent change Nights EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.