Business Development Manager - Cyber Incident Response (Remote Opportunity)

KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking a Business Development Manager focused on Cyber Incident Response opportunities.

In this consultative sales role, the Business Development Manager will identify key prospects, develop new client relationships that drive revenue and build brand loyalty for KLD Incident Response services. Specifically, the successful candidate will generate new eDiscovery and computer forensics sales opportunities for the global Legal Technology (LT) business from prospective clients across the U.S. region. As the company's initial point of contact with our clients, the Business Development Manager will provide strategic guidance for our legal technology services (electronic discovery and digital forensics).

Demonstrated success in developing trusted business relationships and a self-directed focus on goal achievement are key indicators of suitability and success. Candidates must be able to establish credibility as a trusted advisor with lawyers at all levels including law firm partners, and our C-Level corporate clients, as well as serve as a collaborative and assertive liaison with corporate purchasing departments.

The Business Development Manager will be accountable for building a robust sales pipeline, build net new client relationships, and to grow existing client relationships.

Remote, work from home opportunity.

Responsibilities

• In this capacity, the Business Development Manager role will perform the following tasks, under direction of the SVP, Global LT Sales.
• Target and prospect lawyers at all levels in law firms practicing in the area of Cyber Incident Response work.
• Identify and develop new opportunities and leads for Legal Technology (LT) services (eDiscovery, computer forensic and other consulting services) with corporations and law firms, with the responsibility of achieving and surpassing revenue goals for opportunities and accounts.
• Provide product and service demonstrations and help prospective clients understand our capabilities, value proposition and the strategic and tactical benefits of our approach to data management and Incident Response work.
• Create accurate project estimates and accurate Letters of Engagement.
• Once a project is won, provide ongoing client project support to ensure that the client's satisfaction level is high, thereby creating new opportunities from that client and those they talk to.
• Provide other support as requested in order to reach the collective goals of the LT team.
• This position consistently requires after-hours and weekend availability. International travel may be required, in line with business needs. The candidate must be able to travel via conventional means for up to 20 hours; including local, regional, and/or international travel.

Qualifications

• Degree - University graduate, legal degree preferred.
• Experience and established record of effectively selling a complex technical product or service.
• Proven ability to gain an audience and credibility with C-Level and senior level decision-makers in information technology (CTO, CIO), legal (Chief Legal Counsel), compliance (Chief Compliance Officer) and law firms (Partner).
• Persuasive communication, presentation and product demonstration experience.
• Strong technical aptitude.
• Ability to conduct benefit-oriented demonstrations of our technology suite.
• Understanding of the litigation process, with previous experience selling a litigation product or solution preferred.
• Certification - Any computer forensic, ediscovery software, network security and/or investigative certifications are considered a plus.
• Existing relationships with law firms will be highly regarded.

What We Offer

At KLD we invest in employees and their families by placing their wellbeing first. We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks. We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. Individual compensation will vary, although a reasonable estimate of the current annualized base pay range for this position is $90,000 to $150,000 and sales commission plan eligibility.

• This position is 100% remote and we offer high-performance laptop computer, options for wireless or external speaker, up to two 24" 2K monitors, and a mobile phone for business use.
• Generous paid time off, that offers various time off options to help employees maintain a work-life balance, such as vacation, paid sick leave, parental leave, paid jury leave and more!
• Comprehensive health, dental, vision and supplemental benefits package that includes life insurance, short- and long-term disability, to promote the health of our employees.
• Remote-friendly, flexible working culture, where you can apply to work from a number of global locations.
• A focus on continuous professional development through various training and education reimbursement programs.
• A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights...together.
• A surrounding team of mission-driven individuals who genuinely love what they do.
• Equity incentives and company bonus programs; that way, we all share in the success of KLDiscovery.
• Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees plus offers a wide range of perks and discounts!
• FREE Employee Support Program (ESP) because we all could use a little help and support every now and then.
• 401(k) with employer match to help our employees achieve financial success.
• KLD supports the communities where our employees live and offers a paid community service day for employees to volunteer with what resonates with them.
• To keep our furry, 4-legged family members healthy, KLD employees can opt in for Pet Insurance.

Our Cultural Values

Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:

• Humble - No one is above another; we all work together to meet our clients' needs and we acknowledge our own weaknesses
• Hungry - We all are driven internally to be successful and to continually expand our contribution and impact
• Smart - We use emotional intelligence when working with one another and with clients

Our culture shapes our actions, our products, and the relationships we forge with our customers. It helps us stand out in an ever-increasing crowd of providers.

Who We Are

KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 37 locations across 19 countries, is a global leader in delivering best-in-class ediscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.

Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.

KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte's Technology Fast 500). Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.

KLDiscovery is an Equal Opportunity Employer.

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