|
Description At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. As part of our ServiceNow Solutions organization, you'll partner with our sales force to scope, price, and present solutions to prospective ServiceNow customers during presales discussions. What you will do:
Assist sales in qualifying customer needs and participate across the sales lifecycle in acquiring strategic customers. Conduct standard and tailored product demonstrations, which also includes generating product demo scripts and scenarios and maintaining a demonstration environment. Scope and deliver Proof of Concept/Value engagements, respond to Request for Information/Proposal, and stay current on product developments/releases to a level required for demo and POC/POV. Scope customer requirements, aligning to platform capabilities, to design and propose relevant solutions. Create and present Rough Order of Magnitude (ROM) and Statement of Work (SOW) documents to propose and execute the designated solution for Customer review and signature. Support user conferences, trade shows, webinars, and other marketing events. Stay current on competitive analyses and differentiators between the CDW and competitors-in particular, business and technical problems addressed by products such as key regulations, business drivers, evolving business needs, and security. Collaborate with Sales and Delivery Services on internal hand-offs (commitments, expectations, etc.) in preparation for upcoming projects. Act as the ServiceNow subject matter expert at executive briefings and marketing events. Contribute to continual improvement of Delivery Services processes and the maturing of varied portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements.
What we expect of you:
Bachelors degree and 6+ years strong presales experience, particularly with ITSM and 4 other ServiceNow domains (i.e. CSM, HRSM, ITAM, ITOM, SPM, SecOps, etc.). Or, 10 years strong presales experience, particularly with ITSM and 4 other ServiceNow domains (i.e. CSM, HRSM, ITAM, ITOM, SPM, SecOps, etc.). Background as a leader of a presales team or similar leadership position a plus Mastery of the sales process as trusted advisor for account representative. Demonstrated expertise in web technology and ability to learn new technology. Analyzes multiple and diverse sources of information to define problems accurately before moving to solutions. Understands interpersonal and group dynamics and reacts in an effective manner. Excellent communication and presentation skills to clearly articulate technical and business concepts, including extensive demonstration experience covering technical and value needs. Demonstrated experience in supporting sales campaigns to commercial and enterprise customers. ServiceNow PreSales Accreditations in all product lines. Experience-based understanding of project lifecycle, including all aspects of sales, transition to delivery, and delivery execution. Ability to understand good design practices with both process and ServiceNow. Active, respectful listening and interpersonal communication skills. Knowledge of ITIL; ITIL certification preferred. Ability to travel up to 25% of the time. College degree (or equivalent) preferred, preferably in computer science or information technology. Familiarity with organizational change management concepts and approaches preferred.
Pay range: $133,100 - $186,800 depending on experience and skill set Annual bonus target of 20% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
|
CDW
Mar 02, 2025