Partner Solutions Manager

About EnergyHub

EnergyHub empowers utilities and their customers to create a clean, distributed energy future. We help consumers turn their smart thermostats, EVs, batteries, and other products into virtual power plants that keep the grid stable and enable higher penetration of solar and wind power.

About the Opportunity

EnergyHub seeks a Partner Solutions Manager with exceptional analytical, organizational, and interpersonal skills to drive the growth and continuous improvement of our industry-leading network of distributed energy (DER) and IoT partners. Our partners include leading technology providers in the automotive, EV charging, energy storage, connected thermostat, and distributed energy sectors.

In this role, you will play a crucial role in ensuring the health of EnergyHub's DER partner ecosystem. From managing day-to-day operations of our DER partner relationships to identifying new partners and partner types that can bring additional value to EnergyHub's clients, you will be involved in all aspects of managing our partner network. You will work closely with EnergyHub's Client Success, Customer Support, Marketing, Utility Sales and Product teams to ensure that our ecosystem partnerships support our business goals.

This is an ideal position for someone who wants to experience all operational aspects of a growing software business and be on the cutting edge of new clean energy technology.

Main Responsibilities: What you'll do

• Manage day-to-day relationships with a portfolio of DER partners
• Manage partner-related work streams using project management software; proactively identify and resolve technical or operational performance issues and escalate key items to the senior business development team
• Coordinate with EnergyHub's Client Success, Marketing, Sales, Customer Support, Engineering, and Product teams to ensure that each partner is meeting the business and technical objectives of EnergyHub and its clients
• Identify potential new DER partners and onboard those partners onto our software platform and partner management ecosystem, including negotiating pricing and contract terms with new partners, operational onboarding and technical integration
• Advocate with partners on behalf of EnergyHub and our utility clients for product and business process improvements, and re-negotiate contract terms as necessary
• Assist the accounting team in managing the monthly partner invoice process
• Support the Sales team by providing pre-sales technical and business consultation regarding partner capabilities
• Research market opportunities and leading industry vendors to help identify potential new partners in our ecosystem, and help develop the business case for integrating those partners' devices with our platform
• Develop relationships with new potential partners via networking and attendance at industry events
• Willing to travel periodically
• Other duties as assigned

Required Skills and Experience: What you need

• Bachelor's degree and four to six years of work experience, preferably in a project management or consulting role
• Relationship Building: Adept at building and maintaining effective relationships with business and technical personnel across partners and internal teams
• Project Management: Strong organizational and time-management skills, with the ability to manage multiple projects and work streams concurrently
• Analytical Thinking: Exceptional analytical skills, capable of drilling down into data sets to identify trends and causality, and combining data from multiple sources for deeper insights
• Communication: Excellent verbal and written communication skills, with the ability to convey complex technical and business information clearly to stakeholders at all levels
• Problem Solving: Experience solving complex problems across multiple stakeholders and technology platforms, with a proactive approach to identifying and removing blockers
• Decision Making: Ability to make informed decisions with less-than-complete information and effectively influence key drivers to help projects progress
• Negotiation: Familiar with contract and pricing terms, and experienced in negotiating and executing contracts with new technology partners
• Team Collaboration: Demonstrated ability to work effectively with cross-functional teams to achieve business goals

Preferred Skills and Experience: Nice-to-haves

• SaaS software experience and/or US energy industry experience is a plus

Why work for EnergyHub?

• Collaborate with outstanding people: Our employees work hard, do great work, and enjoy collaborating and learning from each other.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the team!
• Gain well rounded experience: EnergyHub offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Work with the latest technologies: You'll gain exposure to a broad spectrum of IoT, SaaS and machine learning obstacles, including distributed fault-tolerance, device control optimization, and process modeling to support scalable interaction with disparate downstream APIs.
• Be part of something important: Help create the future of how energy is produced and consumed. Make a positive impact on our climate.
• Focus on fun: EnergyHub places high value on our team culture. Happy hours and holiday parties are important to us, but what's also important is how our employees feel every single day.

Company Benefits

EnergyHub offers a generous benefits package including 100% paid medical for employees and a 401(k) with employer match. We offer a casual environment, the flexibility to set your own schedule, a fully stocked fridge and pantry, free Citi Bike membership, secure bike rack, gym subsidy, paid parental leave, and an education assistance program.

EnergyHub is an Equal Opportunity Employer

EOE, Including Disability/Vets. Reasonable accommodations are available for individuals with disabilities throughout the application process. If you are a person with a disability needing assistance with the application process, please contact accommodations.apply@energyhub.net.

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:

EnergyHub understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you.