Night Staff Residential Security Supervisor

This position works to provide a secure living environment for people living in university residential areas, and works with student night staff workers to enforce guest and other policies related to residence hall functions.

At Ball State University, inclusiveness is one of the enduring values and informs all of our work. We define 'inclusiveness' as a commitment 'to respect and embrace equity, inclusion, and diversity in people, ideas, and opinions.' As such, this value incorporates a commitment to inclusive excellence and freedom of expression.

Provide a secure environment for people living in university residential areas;

Provide supervision for part-time night security staff specialists. Assist in supervision of night student staff. Provide assistance with night staff employee training and manuals. Support the AD for Care and Conduct in case management follow-up and reporting.

Associates degree or equivalent.

At least one year of experience in a service role, security role, or role that provides customer service/support to front-line individuals, supervisory experience.

Additional education in a security related field.

At least one year of supervisory experience, experience working with college students a plus. Familiarity with card access, fire or security systems, and/or general facilities knowledge or experience a plus.

PT Night Staff Security Specialists (2), indirect supervision of night student staff.

Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.

Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 20,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 270+ undergraduate and graduate programs. Many of our master's, doctoral, certificate, and specialist degrees rank among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.

Provide a secure living environment for people living in university residential areas. Work with part-time night staff security specialists and student night staff who are checking in residents and guests during the overnight hours. This includes ensuring student staff arrive on time for their shift, are properly following night security protocols, and responding to student/part-time staff reports questions and concerns.

Support the night shift team in conducting regular fire extinguisher checks, camera system checks, and floor call boxes. Reporting any outstanding issues to the appropriate team members for resolution. Work with the team to conduct regular, year-round door checks and building walk-throughs. Assist in providing breaks to team members as needed.

Respond to and report campus crises through the appropriate channels; includes incidents within residence buildings, criminal activity. Medical emergencies and facility/maintenance issues.

Act as liaison with University Police, contacting and assisting them as the need arises to ensure security in residential areas, including but not limited to notifying them of potential or actual criminal situations.

Assign and review work; coach, orient and train staff, complete performance appraisals for part-time night staff security specialists and make recommendations including but not limited to interviewing and selection and discipline.

Prepare operational policies and procedures concerning residence security, night staff operations and facilities. This includes regular review and updating of all manuals related to residence hall night staff operations.

Provide regular night-shift station maintenance including stocking space supplies, maintaining equipment in working order, updating and discording any rosters, and other space organization/maintenance procedures.

Provide information and reports to various housing and university officials concerning campus safety, including but not limited to reports of activities, work orders for facilities concerns,

Provide guidance to students by assisting student staff with work situations, assist residents with information regarding university security policies as well as personal safety issues.

Maintain compliance with FCC regulations regarding use of radio units.

Assist the Assistant Director of Care and Conduct in any necessary reporting, documentation, or situation investigation. Assist with incident follow-up such as reviewing camera footage, getting reports from student night assistants and other assistance as needed.

Supervise and coordinate student move crew in summer.

Perform other related duties as assigned.

Maintain regular and predictable attendance.

In support of your application for this position, please prepare and submit a cover letter that describes how your qualifications and experience align with the elements of the position description (or leadership profile). In your cover letter, please select one of our enduring values and describe how you have demonstrated a commitment to that value in your professional endeavors.