Program Manager

Experienced with billing and business systems? Able to pivot to deliver innovative solutions using the latest technological tools? Data-driven, analytical, and collaborative? If so, you could find a home on the Billing Strategy & Design team at Spectrum.

At Spectrum we keep more than 32 million customers connected across our 41-state footprint. Our team provides customers with easy-to-understand bills across all their telecom services including Mobile, Internet, and Cable, and whenever new promotions, or products are released. By leveraging innovation in billing technology, our Billing Strategy & Design team helps deliver the exceptional services and experiences Spectrum is known for.
is known for.

BE PART OF THE CONNECTION

As a Program Manager on the Billing Strategy & Design team, you'll use your extensive project management experience to manage multiple strategic projects within highly complex or enterprise-wide programs. You'll ensure successful integration of projects in an agile manner and adjust project scope, timing, and budgets based on business needs.

WHAT OUR PROGRAM MANAGERS ENJOY MOST

• Developing program strategies that support business cases and various high-level project plans
• Serving as a mentor to project managers and project leaders to educate and assist them with processes and improvements
• Ensuring the use of established project management processes and methodologies to deliver on project scope while meeting or exceeding quality standards
• Directing and reviewing plans and teamwork assignments, escalating resource needs, ensuring completion of quality reviews, and driving issue resolution
• Communicating program strategy, direction, and changes to leadership and other stakeholders
• Partnering with leadership from the business community to identify and prioritize opportunities to achieve enterprise goals

You'll work in a fast-paced, high-impact office environment. You'll thrive in this role if you can work both collaboratively and independently, show strategic execution, judgement and initiative to accomplish goals, and are energized by the challenges of an ever-evolving company.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience: Project Management experience: 7 or more years
• Education: Bachelor's degree in business administration or related field, or equivalent experience
• Abilities: Work independently with no supervision and guidance; excellent soft-skills; communicate clearly both orally and in writing; past people-leader experience, define key performance indicators/metrics; effectively analyze and interpret data; strong business analysis skills; process improvement experience; document, prepare, and deliver data-driven & leadership-level presentations; influence internal and external key stakeholders and build consensus; conduct risk assessments and develop mitigation plans; manage complex program and project budgets

Preferred Qualifications

• Experience: Agile or Scrum experience ideal
• Education: Project Management certification or successful completion of a recognized project management curriculum

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company
• Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
• Total Rewards: See all the ways we invest in you-at work and in life

Apply now, connect a friend to this opportunity or sign up for job alerts!