New

Director, Solutions Consulting

Figma
parental leave, remote work
United States, New York, New York
33 West 23rd Street (Show on map)
Jan 29, 2025
Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products - from start to finish. Whether it's consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone-comemake with us! Figma's Solutions Consulting team is comprised of a group of hard-working, dynamic, creative, and technical professionals. The team sits within Sales and helps to successfully expand our customer base by demonstrating the value of the Figma platform and painting the vision of what is technically possible. We are looking for a Director, Solutions Consulting to lead our global function consisting of four managers and twenty-two Solutions Consultants. In this role, you will define and implement our strategy for how we partner with Sales, engage with customers, influence new business, and scale for even greater impact. At Figma, we think creatively, lift constraints that block our creativity everyday, and we expect you to do the same. You will report directly to our Sr. Director of Customer Experience. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Build, develop, and inspire and organization of dedicated, hard-working Solutions Consultants and leaders by creating scalable, data-driven processes that drive team and company goals Partner with Sales leadership to achieve sales targets across regions and ensure successful customer outcomes both pre- and post-sales Analyze and manage the performance of our Solutions Consulting function, including influenced ARR and activity metrics Develop, refine and scale core SC processes such as discovery, technical qualification and POCs/trials and establish initiatives to continue up-leveling our Solutions Consultants Act as the technical executive to align with customer executives and collaborators for relationship building and to help advance open opportunities Recruit, mentor, and develop the Solutions Consulting leadership team Leverage customer feedback and outcomes to collaborate with Product and Engineering to shape product improvements Participate in regional industry events/organizations as a thought leader We'd love to hear from you if you have: 10+ years of experience in a Solutions Consulting, Sales Engineering, or related function 5+ years of direct people management experience (hiring, training, and retaining top talent) Experience working with large enterprise companies and an understanding of common technical/security needs and buying processes Proven track record of leading and growing high performing teams and coaching them toward meeting or exceeding performance expectations Demonstrated ability to define and execute strategy, build cross-functional buy-in, and iterate based on data and insights Strong understanding of our technical and competitive landscape Demonstrated ability to thrive in a constantly evolving and growing environment While it's not required, it's an added plus if you also have: Experience with MEDDICC sales qualification framework Prior Figma, design or development experience At Figma, one of our values is Grow as you go. We believe in hiring hard-working, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure If based in Figma's San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles. Figma's compensation and benefits are subject to change and may be modified in the future. You may view our Pay Transparency Policy by clicking on the corresponding link. Annual Base Salary Range (SF/NY Hub): $228,000 — $308,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma's Privacy Policy.