New

Patient Access Lead

UW Health
dental insurance, parental leave, paid time off
United States, Wisconsin, Madison
600 Highland Avenue (Show on map)
Jan 29, 2025
Work Schedule: This is a full time, 1.0 FTE position. Shifts will be scheduled Monday-Friday between the hours of 11:00 PM - 7:30 AM. Hours may vary based on the operational needs of the department. You will work at University Hospital in Madison, WI. Be part of something remarkable Bring your customer service expertise to the #1 hospital in Wisconsin by supporting the Emergency Department and Adminssions Patient Access teams! We are seeking a Patient Access Lead to: Oversee the daily operations of specific work units within the Patient Access Department. Partner closely with supervisors to provide leadership coverage and presence to the registration and admissions work units in the clinics and the hospital divisions. Ensure effective operations by organizing, scheduling, and monitoring the department workload. At UW Health, you will have: An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being. Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement. The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions. Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance. Qualifications High School Diploma or equivalent Required Associate's Degree in Business, Finance, Health Info Management, or related field Preferred Work Experience 1 year of experience in a patient access, healthcare revenue cycle, or clinic operations role Required 2 years of experience in a patient access, healthcare revenue cycle, or clinic operations role with progressive leadership responsibilities Preferred Our Commitment to Diversity and Inclusion UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans. University Hospital in Madison is a Magnet-designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers. American Family Children's Hospital in Madison, Wisconsin-also a Magnet-designated facility-provides specialized care in a healing environment designed especially for pediatric patients and their families. American Family Children's Hospital is a comprehensive pediatric medical and surgical center, with nationally recognized pediatric specialists in a wide range of fields. It is also home to our Level One Pediatric Trauma Center and Level IV NICU, which cares for the tiniest patients throughout Wisconsin and beyond. Job Description UW Hospital and Clinics benefits