Corporate Manager, Meetings & Events

Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; youll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every rolefrom Guest Services to Finance, Culinary to IToffers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement
• Pet Insurance and Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Team Member Hotel Rates, other discounts, perks and more
• Many of our Leadership positions are bonus eligible

What Were Looking For:

A dynamic, innovative individual with a passion for the hospitality industry to join our Corporate Meetings & Events team. This position will be responsible for providing guidance and accountability to the Meetings & Events team in the field, while working to move the discipline forward at the brand level through partnership, creative initiatives, and solution finding with the ongoing focus of driving revenue and creating exceptional experiences for both clients and team members alike.

Who You Are:

• An established leader, a culture champion, an advisor and an advocate
• Effective communicator, leading with professionalism and empathy
• Creative solution seeker that exercises flexibility to determine best outcomes
• Relationship builder with a dynamic approach to developing connections
• Forward thinker with an analytical approach to drive positive progress
• Collaborator who excels in an exciting, ever-evolving environment
• Veterans and military spouses encouraged to apply

What Youll Do:

• Provide support to the Meetings & Events (M&E) discipline both at the corporate level and in the field
• Collaborate cross-functionally with various departments including Brand, Marketing, Food & Beverage, Group Sales, Group Reservations, Revenue Management, Finance, to support successful event strategy across the brand
• Assist in developing and implementing strategic plans for meetings and events to ensure efficiency, productivity, and profitability across all properties
• Monitor and analyze Meeting & Event data such as client satisfaction survey scores and responses, revenue and booking patterns, and internal team member feedback at hotels to uncover trends, identify opportunities, and celebrate successes in real time
• Offer consistent and frequent touch points to field teams to obtain feedback, address opportunities and identify successes through implementation of brand initiatives
• Prepare and maintain M&E resources including guides, best practices, SOPs, and other support documents for the discipline
• Report out on key metrics and facilitate discussion and encourage thought sharing in face-to-face or virtual environment among groups of varying sizes
• Audit discipline-specific collateral and online presence to maintain brand standards and provide recommendations for future innovation
• Interface with all levels of the organization and create buy in, with ability to adapt communication style to each audience
• Provide planning and coordination efforts for internal Meetings & Events meetings and calls (including annual Directors of Meetings & Events Meeting and corporate M&E meetings)
• Attend twice-yearly in person Corporate Meetings & Events Team Meetings and annual department leadership meeting
• Manage specialty projects as assigned by Corporate Directors of Meetings & Events
• Other duties as assigned

Your Experience Includes:

• Minimum five years of experience in a leadership role within meetings & events, conference services, and/or catering sales in a full-service hotel environment
• Supplemental industry experience preferred, such as client management, project management, event planning, hospitality operations, venue management, sales, marketing, PR, social media management, or similar
• Certified Meeting Planner or similar designation preferred
• Extensive Knowledge of Microsoft Office Suite and Hotel Operational Systems and Software (i.e. Delphi, Cvent, Social Tables, Opera, etc.)
• Must be willing and able to travel up to five times per calendar year