IT Quality Assurance Development Manager

IT Quality Assurance Development Manager

At Hamilton Beach Brands, Inc., a leading designer, marketer and distributor of small household and commercial appliances, our culture is one of hard work, ethical behavior, and teamwork. We roll up our sleeves and work hard to create products that have been pleasing customers for over 100 years. We offer a comprehensive compensation and benefits package which includes health, dental, and vision insurance, HSA contributions, Profit Sharing, and a 401(k) plan with vested contributions beginning Day One. We provide paid vacation and holidays, summer hours and a paid charitable day off. To offset the cost of staying fit we offer a quarterly subsidy, and you can purchase our products at a discounted cost. We have a casual dress code, flexible hours, and development opportunities. These are just a few of the advantages of working for this dynamic company.

We are seeking a qualified IT Quality Assurance Development Manager. The role involves evaluating, testing, and validating software and IT services. Key responsibilities include developing quality assurance processes, analyzing service deficiencies, recommending improvements, and leading a team to ensure project goals are met within budget.

Responsibilities of the position include:

• Partner with executives to manage complex programs and operational processes.
• Serve as Lead Agile ScrumMaster, oversee review sessions, stand-up meetings, and sprint planning.
• Drive a team to schedule and execute performance tests to meet deadlines.
• Co-lead efforts to create and analyze service level agreement objectives.
• Develop and oversee quality assurance processes for the Enterprise Products organization.
• Lead a team in planning, preparing, and executing tests to verify system capabilities.
• Design and maintain automated tests to validate software functionality.
• Define and manage comprehensive test plans and cases.
• Document project test plans and ensure validation and compliance.
• Implement automated regression testing for critical applications.
• Develop quality standards and procedures for packaging, logistics, and testing.
• Manage processes to ensure continuous quality.
• Advocate for quality in the product development process.
• Analyze test results to identify defects and drive corrective actions.
• Establish metrics to determine software quality and operability.

Requirements of the position include:

• Degree in Computer Science, Information Systems, or related field, or equivalent work experience.
• 8+ years of experience in software development lifecycle, cloud technologies, and quality engineering.
• 4 years of experience as an Agile ScrumMaster.
• Experience leading large-scale enterprise projects and managing relationships with stakeholders.
• Hands-on experience as a software developer.

Desirable, but not essential requirements:

• Process-oriented business experience.
• Knowledge of user acceptance testing and quality assurance.
• Experience managing complex programs or projects.
• Strong organizational and coordination skills.
• Ability to quickly understand business requirements and workflows.
• Flexibility in a complex, changing environment.
• Translate technical jargon into user-friendly information.
• Understand customer needs and goals.
• Clear and well-organized communication skills.

Our employees enjoy working in a tobacco-free and drug-free environment. We do not consider candidates who use tobacco products. Hamilton Beach Brands, Inc. is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.E-Verify.gov.