Product Manager - Product Delivery

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our "people helping people" philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU.

PAY RANGE

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.

IMPACT YOU'LL MAKE:

As a Product Manager - Product Delivery at BECU, you'll play a pivotal role in shaping the future of our products and capabilities. You'll be responsible for supporting the planning and execution of a variety of program administration services for the Consumer and Business products at BECU. You'll aid in defining and driving the strategy and delivery of product roadmap(s), bringing ideas to life that align with our business functions and goals. With your guidance, our products will evolve, meet the needs of the business, and enhance our members' financial well-being. Your expertise will be crucial in ensuring we're not just meeting expectations but exceeding them, transforming the way we deliver value at BECU.

WHAT YOU'LL DO:

• Manage Requirements and Technology Oversight: Manage product requirements for technology assignments including building new products and features, fixes, and quality control.

• Provide Strategic Product Recommendations: Make recommendations for product enhancements based on your deep understanding of both the business strategy and the specific products you're responsible for.

• Ensure Effective Product Flow: Oversee the full product development lifecycle from research, concept, UX design, to delivery, ensuring optimal flow and continuous improvement of assigned capabilities.

• Set and Track Product Goals: Take accountability for release goals and priorities, ensuring that product performance meets expectations and drives the desired business outcomes.

• Propel Projects Forward: Drive alignment on project status, issue resolution, and tactic development for the execution of the project team's objectives.

• Ensure Continuous Improvement: Identify and drive process improvement initiatives to ensure product delivery success. Identify issues and provide recommendations for adjustments when having to pivot and drive to project next steps.

• Deliver Through Partnerships: Partner closely with Product Managers to deliver all programs, projects and products on time, within budget, and meeting the strategic and business objectives.

• Monitor Product Performance: Use data to track and report on product performance metrics, providing valuable insights into how well products are meeting the needs of the business.

• Present Data-Driven Ideas: Communicate your ideas and recommendations to all levels of the organization, using data to support your proposals and decisions.

• Learn from Insights & Modify Roadmap: Research product insights and lessons learned over time, making data-driven adjustments to the product roadmap as necessary.

• Manage Vendor Relationships: Work closely with senior leaders to manage product-related vendor relationships, ensuring products and services meet business needs.

• Collaborate Across Teams: Partner with stakeholders across business functions to gather insights and foster collaboration for successful product development.

• Incorporate Member Feedback: Ensure that the voice of the member is integrated into your product decisions, helping to design products that genuinely serve their needs.

• Coordinate and Share Information: Keep team members informed and maintain clear documentation for all products under your responsibility, ensuring smooth communication and collaboration.

This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU'LL GAIN:

• Growth and Development: Opportunities for professional growth through mentorship, training, and a clear path for career advancement.

• Impactful Work: Directly influence the direction and success of BECU's products, ensuring we deliver meaningful and valuable solutions to our members.

• Collaboration and Innovation: Work in an environment that values diverse perspectives, innovative thinking, and strong teamwork.

QUALIFICATIONS:

Minimum Qualifications:

• Bachelor's degree or equivalent work experience in a technology, business, or related discipline.

• Minimum 5 years of product management, product development or product operations or equivalent experience with platform technology.

Desired Qualifications:

• Advanced degree.

• Experience in agile environment.

• Experience working with elements of the product development lifecycle.

• Self-directed and able to proactively identify business and customer needs and opportunities, overcome barriers, influence, and formulate solutions with minimal supervision.

• Experience in managing highly effective cross-functional teams.

• Exceptional writing and editing skills combined with strong presentation skills.

JOIN THE JOURNEY:

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU.

Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.