Office Technician

Meridian Behavioral Health
United States, Minnesota, East Grand Forks
1111 Gateway Drive Northeast (Show on map)
Jan 27, 2025
Description Job purpose The purpose of this position is to provide reception, office support services, honoring requests for medical records and intake paperwork. Pay Range: $16.96-$21.89 per hour Schedule: (3:30pm-7:30pm) Mon-Thurs & Sundays Duties and responsibilities The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Greet guests and clients as they enter. Answer phones and assist callers with their requests. Clerical support as needed. Responding to medical records requests and intake paperwork. Complete the intake process and paper flow to Accounting. Oversee the collection of co-pays and deductibles. Paraprofessionals may not admit, transfer, or discharge clients. They may be directed to follow through with the process of implementation of the above by the director or designee. Attend staff in-service and meetings. Other duties as assigned. Qualifications Required to Perform Essential Job Functions: 2 yrs. experience working in an office environment. Minimum 1 yr. experience working with medical records or related, and 2-3 years related experience required, or any combination of education and experience that provides equivalent knowledge, skills, and abilities. Must know and understand all rules, regulations, and requirements of the assigned program. Possess a valid driver license. CPR and first aid certified. The ability to drive a vehicle continuously for up to three hours. The ability to lift and move objects weighing a minimum of 25 pounds. Minimum of one year continuing freedom from chemical use problems Required Skills, Knowledge and Ability Strong verbal skills and ability to communicate in a positive manner under stress Ability to communicate with a variety of people from diverse cultures, socioeconomic and educational backgrounds. Flexibility to meet a variety of changing priorities Computer skills to draft emails Physical Requirement Hearing 100% Ability to hear staff, incoming calls, and callers Vision 100% Ability to see computer screen and written charts to document outcomes and obtain data Speaking 100% Ability to speak to staff and reviewers Sitting 6-8 hours per day Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)