IT Systems Administrator

Ping Identity Corporation
$65,000 - $78,000
parental leave, tuition reimbursement
United States, Colorado, Denver
Jan 27, 2025
About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture.We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. We're seeking a skilled and passionate Systems Administrator to join our global IT team. In this role, you'll play a critical part in safeguarding our information and systems while contributing to the development and implementation of our IT strategy. You'll be empowered to take ownership, lead initiatives, and contribute to our cutting-edge innovations from day one. What You'll Do: Manage a diverse range of on-premise, server-based, and cloud applications and systems, with a focus on Google Workspace, Slack, and security tools. Provide expert Tier 2 support to Ping Identity employees, contractors, and partners, resolving IT issues and answering questions. Prioritize and escalate support tickets to specialized teams like Infrastructure and DevOps. Analyze and solve technical challenges, leveraging your enterprise-level experience to drive projects forward. Research, procure, deploy, and maintain software and hardware solutions. Collaborate with the Enterprise Security team to monitor, detect, and remediate security threats using tools like CrowdStrike, OPSWAT, and Code42. What You Bring: Essential Expertise: Strong administration skills in macOS and Windows OS. Proven hardware troubleshooting experience with Apple and Windows devices. Proficiency in JAMF and/or Intune for mobile device management (MDM). Hands-on experience with Google Workspace, Slack, Active Directory, OPSWAT, CrowdStrike, and Code42. Desirable Skills: Linux (Ubuntu) administration. FleetDM experience. Knowledge of IAM, SSO, and MFA. Familiarity with Tines and APIs. Expertise in Google Workspace, Slack, and/or BetterCloud administration. Relevant certifications (MCP, A+, Network+, MCDST, Apple certifications). Education: AS or BS in Information Technology, Computer Science, or equivalent work experience $65,000 - $78,000 In accordance with Colorado's Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day. Here are just a few of the things that make Ping special: A company culture that empowers you to do your best work. Employee Resource Groups that create a sense of belonging for everyone. Regular company and team bonding events. Competitive benefits and perks. Global volunteering and community initiatives Our Benefits: Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.