COMMUNITY LIAISON MANAGER

Universal Health Services
life insurance, tuition assistance, 401(k)
United States, North Dakota, Grand Forks
860 South Columbia Road (Show on map)
Jan 23, 2025
Responsibilities COMMUNITY LIAISON MANAGER- BEHAVIORAL HEALTH Horizon Health is seeking a Community Liaison Manager for our BRAND NEW unit called AlTru in Grand Forks, ND. This unit will be a 24 bed inpatient unit for both adult and pediatric patients. We are also planning to expand to an additional 24 beds in 2026. Altru Health System and Universal Health Services are working together in expanding inpatient behavioral health services. The DBD is responsible for the planning and implementation of a comprehensive community education program. He/she coordinates the referral development/sales process, develops and maintains accurate community education information and account management systems, as well as coordinating the unit's internal and external communications program. Responsibilities: Works in partnership with community-based providers, Horizon leadership, client hospital administrative staff, clinical staff and Unit leadership to develop and implement programs that promote Unit behavioral health programs within designated area/communities Administers the management information system. Has knowledge of HorizonPlus including operation of the system and ensures accurate and timely reports are submitted as required. Evaluates data collected and utilizes key HorizonPlus reports to plan referral development and community education activities and to determine the success of these efforts Maintains a thorough understanding of the services provided by the program, admission criteria and patient characteristics and effectively communicates this information to current and potential referral sources including medical staff and hospital clinical department manage Responds to all requests for general information about the unit's treatment program and provides information about appropriate topics -in response to common requests. Informs Program Director, Vice President of Community Education and Director of Operations of any adverse publicity Coordinates and implements a focused account management system Develops, Maintains, and continually updates a comprehensive, categorized mailing list Maintains a historical record of unit activities including news clips, photographs, and public relations in portfolio Monitors all admissions, inquiries and discharges and enters data into HorizonPlus Works with health centers, community-based organizations, insurers and community coalitions to develop programs, events and new initiatives that promote marketing and Unit program objectives Coordinates the referral source surveys in compliance with company standards Works with the Program Director to develop marketing plans for the program All other duties as assigned Benefit Highlights for full-time positions: Competitive Compensation Excellent Medical, Dental, Vision, and Prescription Drug Plan 401(K) with company match and discounted stock plan Long and Short-term Disability Flexible Spending Accounts; Healthcare Savings Account Life Insurance Career development opportunities within the company Tuition Assistance Rewarding work environment - Enjoy going to work every day! For more information, email Courtney Eble, Healthcare recruiter at courtney.eble@horizonhealth.com About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com Qualifications Bachelor's degree required 1-3 years of related experience Proficient in Excel, word and powerpoint Excellent interpersonal, telephone, written and customer relations skills